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Sat, Mar 09, 2019

Sikorsky Authorizes Eagle Copters As Customer Support Center In Canada

Calgary Center Will Be Sikorsky's Fourth In Canada

Sikorsky will authorize Eagle Copters Ltd. to operate as its latest Sikorsky Customer Support Center in Canada. Sikorsky’s Customer Support Centers enable quick access to Sikorsky logistics and spare parts inventory for operators while providing advanced service capabilities.

This support center, located in Calgary, will be Sikorsky’s fourth in Canada and adds to the growing network of 22 Sikorsky support centers world-wide.

"Sikorsky and Eagle share a commitment to quality, and we’re excited that Eagle will support the growing S-76 fleet and our valued operators and customers,” said Sikorsky vice president for Strategy & Business Development Nathalie Previte.

“We’re very honored to become the next authorized Sikorsky Customer Support Center. We have been expanding our product and service offerings over the past few years and joining the Sikorsky team and working on the time-honored S-76 platform is a logical extension of our experience in medium helicopters,” said Eagle Copters president and CEO Barry Kohler. “We have a loyal customer base that counts on us to provide innovative solutions in fleet management, and we’re really looking forward to bringing our focus on mission success and safety into this market space.”

Seventy Sikorsky commercial helicopters currently operate in Canada, supporting a variety of missions including offshore oil worker transportation, charter airline service, emergency medical service, utility work, and executive and VIP transport. The S-76 fleet has provided service in Canada for almost 40 years and continues to operate successfully in all environments from coast to coast.

Since 2016, Lockheed Martin has made significant investment into Sikorsky’s commercial sustainment to support both the S-92 and S-76 helicopters, including in a 24-hour, state-of-the-art Customer Care Center in Trumbull, Connecticut, the opening of four Forward Stocking Locations world-wide, increasing the number of Sikorsky Field Service Representatives as well as authorizing new Sikorsky Customer Support Centers.

(Source: Sikorsky news release. Image from file)

FMI: www.lockheedmartin.com

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