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Sun, Aug 08, 2021

Autel To Abandon EVO 1 Support Starting in 2022

As Of December 31, 2021, All EVO 1 Sales By Autel Robotics Will Be Halted

Autel recently noted the End of Availability and End of Service timelines for the first generation EVO model.

As of December 31, 2021, the first generation EVO will enter its End of Availability (EOA) phase. This means that the product and its accessories will no longer be made available for purchase to consumers. It may still be found in stock at some retailers, but all sales by Autel Robotics will be halted.

June of 2022 is the expected time frame for the first generation EVO to enter its End of Service (EOS) phase. As of that time frame, Autel will no longer provide repair services for the model and its accessories. This estimate was calculated by taking inventory of available repair parts needed to perform services to first-generation EVO units, if these parts are exhausted before this original timeline, Autel will update customers accordingly. Their customer service team will still be able to assist customers with technical support services throughout the rest of 2022.

Autel claims that, "These decisions, though tough, will allow us to better allocate resources towards developing and releasing new and exciting platforms while still providing support to first-generation EVO owners for as long as possible. We appreciate the patience you've shown us as we work towards creating products that truly defy convention."

FMI: www.auteldrones.com

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