Airlines Warned About 'Improperly Limiting Reimbursements for Mishandled Bags | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-Unlimited-06.23.25

Airborne-NextGen-06.24.25

AirborneUnlimited-06.25.25

Airborne-AffordableFlyers-06.26.25

AirborneUnlimited-06.27.25

Sun, Oct 11, 2009

Airlines Warned About 'Improperly Limiting Reimbursements for Mishandled Bags

Airlines may not arbitrarily limit compensation for passengers who purchase necessities because their baggage is lost or delayed, the U.S. Department of Transportation (DOT) said in a notice issued Friday.

In its notice, the Department's Aviation Enforcement Office said that a number of carriers have policies stating that they will reimburse passengers only for buying necessities purchased more than 24 hours after arrival and limiting such reimbursements to the outbound legs of trips.  This is in violation of DOT regulations which require that airlines cover all expenses caused by lost or delayed baggage up to $3,300 per passenger on domestic flights, DOT said.

"Travelers should not have to pay for toiletries or other necessities while they wait for baggage misplaced by airlines," said U.S. Transportation Secretary Ray LaHood.  "We expect airlines to comply with all of our regulations and will take enforcement action if they do not."

The Department said airlines should review their passenger handouts and contracts of carriage to make sure they comply with DOT rules.  The Aviation Enforcement Office will monitor carriers' compliance and take enforcement action if necessary after 90 days from the issuance of this notice.

Last month the Department fined an airline for providing compensation for delayed baggage only for the outbound leg of round-trip flights and only for purchases made more than 24 hours after arrival, among other violations.

FMI: http://airconsumer.ost.dot.gov/rules/guidance.htm

Advertisement

More News

NTSB Final Report: Rutan Long-EZ

He Attempted To Restart The Engine Three Times. On The Third Restart Attempt, He Noticed That Flames Were Coming Out From The Right Wing Near The Fuel Cap Analysis: The pilot repor>[...]

ANN FAQ: Turn On Post Notifications

Make Sure You NEVER Miss A New Story From Aero-News Network Do you ever feel like you never see posts from a certain person or page on Facebook or Instagram? Here’s how you c>[...]

Classic Aero-TV: ICAS Perspectives - Advice for New Air Show Performers

From 2009 (YouTube Edition): Leading Air Show Performers Give Their Best Advice for Newcomers On December 6th through December 9th, the Paris Las Vegas Hotel hosted over 1,500 air >[...]

ANN's Daily Aero-Linx (06.28.25)

Aero Linx: NASA ASRS ASRS captures confidential reports, analyzes the resulting aviation safety data, and disseminates vital information to the aviation community. The ASRS is an i>[...]

Aero-News: Quote of the Day (06.28.25)

“For our inaugural Pylon Racing Seminar in Roswell, we were thrilled to certify 60 pilots across our six closed-course pylon race classes. Not only did this year’s PRS >[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2025 Web Development & Design by Pauli Systems, LC