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March 20, 2023

Flair Airlines Weathers Squall of Unhappy Customers

SIGMET in the North

Flair Airlines, the Edmonton, Alberta-headquartered Canadian ultra low-cost carrier (ULCC) which promotes itself as being Canada's first and only independent ULCC, has, of late, suffered repeated tarnishings of its reputation. Following months of customer complaints pertaining to flight delays and cancellations, four of Flair’s Boeing 737 MAX narrow-body jets were repossessed by Airborne Capital—the entity from which the carrier leases its aircraft—over claims of lease nonpayment. The repossession occasioned extensive rescheduling of Flair flights which adversely impacted nearly two-thousand passengers mere days before the zenith of the profitable March spring-break season.

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