Would Be Represented By Transport Workers Of America
A majority of flight attendants at Virgin America
described by union organizers as "overwhelming" has filed a
petition at the National Mediation Board (NMB) seeking union
representation with the Transport Workers Union of America
(TWU).
“Work rules are inconsistently enforced, promises regarding
rest, vacation and benefits are often broken, and discipline for
minor violations can be unnecessarily harsh and inconsistently
applied,” TWU Organizing Director Frank MacCann said in a
news release. “It’s become difficult for flight
attendants, who helped build this company, to believe what
management tells them. Flight attendants realize that the only way
they can improve their working conditions is to form a
union.”
More than 650 flight attendants work for Virgin America, operating
out of San Francisco, Los Angeles and New York. Founded by
British media and transportation mogul Richard Branson, the airline
began U.S. operations in 2007 and flies to 12 U.S. cities and three
locations in Mexico.
“We’re very proud that Virgin America wins high
marks from travelers, based on the service we provide,” said
Ramon Wood, a Virgin flight attendant based at New York’s
JFK. “We believe we can make service better for passengers
and elevate working conditions for in-flight team members by having
a voice in our dealings with the company. Right now we’re
seldom heard and our concerns are not addressed,” he said.
“This is why we turned to TWU. TWU members have a real track
record of success at low-cost carriers like Southwest and
Allegiant, so we think this is a really good fit.”
Flight attendants at Branson’s Virgin Atlantic Airlines and
subsidiary Virgin Australia have voted to form unions with British
and Australian labor unions.

“We want a union because we believe success for our
company and success for employees go hand in hand,” said
Sherry Shoemake, a Virgin America flight attendant from San
Francisco. “Sitting down to negotiate a contract will give us
a chance to put consistent rules in place. We operate differently
than many other airlines. We want a contract that reflects and
respects the Virgin America difference. We’re not looking for
some cookie-cutter contract, we want to ‘Virginize’
labor relations.”
The National Mediation Board, which supervises union representation
elections in the transportation industry, is required to schedule
an election within 45 days. Virgin America flight attendants will
vote under new democratic procedures approved by the NMB in 2010,
which specify that elections will be decided by a simple majority
of those voting. In the past, any worker who did not vote was
counted as a “no” ballot. The new NMB rules align
voting procedures for railway and labor workers with those that
apply to all other private sector workers.
“We’re here to support Virgin America flight
attendants in every way we can,” said TWU’s McCann.
“We fully expect management at Virgin American to respect the
decision made by the majority of flight attendants to seek union
representation, and we look forward to a fast and fair election
campaign.”
A spokeswoman for Virgin America told the Wall Street
Journal that the budget carrier's flight attendants had not
found a union to be necessary since its founding in 2007, but
"(s)hould they ever decide to elect representation, we will, of
course, respect their choice."