Airlines Warned About 'Improperly Limiting Reimbursements for Mishandled Bags | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-Unlimited-06.10.24

Airborne-NextGen-06.11.24

Airborne-Unlimited-06.12.24 Airborne-FltTraining-06.13.24

Airborne-Unlimited-06.14.24

Sun, Oct 11, 2009

Airlines Warned About 'Improperly Limiting Reimbursements for Mishandled Bags

Airlines may not arbitrarily limit compensation for passengers who purchase necessities because their baggage is lost or delayed, the U.S. Department of Transportation (DOT) said in a notice issued Friday.

In its notice, the Department's Aviation Enforcement Office said that a number of carriers have policies stating that they will reimburse passengers only for buying necessities purchased more than 24 hours after arrival and limiting such reimbursements to the outbound legs of trips.  This is in violation of DOT regulations which require that airlines cover all expenses caused by lost or delayed baggage up to $3,300 per passenger on domestic flights, DOT said.

"Travelers should not have to pay for toiletries or other necessities while they wait for baggage misplaced by airlines," said U.S. Transportation Secretary Ray LaHood.  "We expect airlines to comply with all of our regulations and will take enforcement action if they do not."

The Department said airlines should review their passenger handouts and contracts of carriage to make sure they comply with DOT rules.  The Aviation Enforcement Office will monitor carriers' compliance and take enforcement action if necessary after 90 days from the issuance of this notice.

Last month the Department fined an airline for providing compensation for delayed baggage only for the outbound leg of round-trip flights and only for purchases made more than 24 hours after arrival, among other violations.

FMI: http://airconsumer.ost.dot.gov/rules/guidance.htm

Advertisement

More News

ANN FAQ: Submit a News Story!

Have A Story That NEEDS To Be Featured On Aero-News? Here’s How To Submit A Story To Our Team Some of the greatest new stories ANN has ever covered have been submitted by our>[...]

Aero-News: Quote of the Day (06.12.24)

“The legislation now includes a task force with industry representation ensuring that we have a seat at the table and our voice will be heard as conversations about the futur>[...]

ANN's Daily Aero-Linx (06.12.24)

Aero Linx: Waco Museum The WACO Historical Society, in addition to preserving aviation's past, is also dedicated and actively works to nurture aviation's future through its Learnin>[...]

ANN's Daily Aero-Term (06.12.24): Adcock Range

Adcock Range National low-frequency radio navigation system (c.1930-c.1950) replaced by an omnirange (VOR) system. It consisted of four segmented quadrants broadcasting Morse Code >[...]

Airborne Affordable Flyers 06.06.24: 200th ALTO, Rotax SB, Risen 916iSV

Also: uAvionix AV-Link, Does Simming Make Better Pilots?, World Games, AMA National Fun Fly Czech sportplane manufacturer Direct Fly has finished delivering its 200th ALTO NG, the >[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2024 Web Development & Design by Pauli Systems, LC