Tartan Air Lines announced this week its 1Q 04 results,
reporting profits up steeply and declaring a dividend of 43 cents a
share, for the first time in the history of the no-frills airline.
"Outsourcing is the key," CEO Edmund McBargan told analysts during
a conference call. Tartan has always outsourced indirect cost
centers such as ticketing, customer service, information
technology, and baggage claim, mostly with long-time outsourcing
partner Pilotless Technology of Mumbai and Delhi, India.
The change that brought the airline new levels of profit is the
actual outsourcing of piloting tasks. "It happens at the point
where the UAV technology vector intersects the cost of labour
vector," University of Minnesota economist Andy Borowitz explained.
"At that point, you are d