Airline Sends Callers To Wrong Number | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-Unlimited-11.17.25

AirborneNextGen-
11.11.25

Airborne-Unlimited-11.12.25

Airborne-FltTraining-11.13.25

AirborneUnlimited-11.14.25

LIVE MOSAIC Town Hall (Archived): www.airborne-live.net

Mon, Aug 25, 2003

Airline Sends Callers To Wrong Number

"No, I DON'T Want To Rub Oil On You And A Friend. I Just Wanna Go To Cleveland!"

There's only one word for this. Oops.

United Airlines customers who responded by phone to a special offer Tuesday accidentally ended up on a phone-sex line.

United ran the wrong number in full-page advertisements Tuesday in The Denver Post and Rocky Mountain News, Colorado's two largest newspapers. Those who called the toll-free number were instructed to call another 1-800 number to reach the "talk line."

There, they were greeted by the recorded voice of a woman who clearly was not a United reservations employee. United spokeswoman Chris Nardella said the company and its ad agency inadvertently sent ads with the wrong number to the newspapers. The agency hastily corrected the ads and ran them in Wednesday's editions.

The Denver Post reports the errant phone number also appeared in promotional brochures United employees handed out at Denver International Airport and in downtown Denver Tuesday. After the company discovered the error early Tuesday morning, the number was blacked out of the remaining brochures.

"We apologize for any inconvenience this may have cost our customers," Nardella said. She could not say how many customers contacted United to complain. The glitch was an embarrassing if minor misstep for United as it launched a sales blitz in Denver, its No. 2 hub city.

Inconvenience? We'll bet UAL's call volume spiked THAT day... -eds.

FMI: www.ual.com

Advertisement

More News

ANN's Daily Aero-Term (11.19.25): Option Approach

Option Approach An approach requested and conducted by a pilot which will result in either a touch-and-go, missed approach, low approach, stop-and-go, or full stop landing. Pilots >[...]

Aero-News: Quote of the Day (11.19.25)

"Emirates is already the world's largest Boeing 777 operator, and we are expanding our commitment to the program today with additional orders for 65 Boeing 777-9s. This is a long-t>[...]

NTSB Final Report: Sting Sport TL-2000

(Pilot) Reported That There Was A Sudden And Violent Vibration Throughout The Airplane That Lasted Several Seconds Analysis: The pilot was returning to his home airport at an altit>[...]

Aero-News: Quote of the Day (11.20.25)

“This recognition was evident during the TBMOPA Annual Convention, where owners and operators clearly expressed their satisfaction with our focus on customer service, and enc>[...]

ANN's Daily Aero-Term (11.20.25): Overhead Maneuver

Overhead Maneuver A series of predetermined maneuvers prescribed for aircraft (often in formation) for entry into the visual flight rules (VFR) traffic pattern and to proceed to a >[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2025 Web Development & Design by Pauli Systems, LC