Airline Sends Callers To Wrong Number | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-SpecialEpisode-12.15.25

AirborneNextGen-
12.16.25

Airborne-Unlimited-12.10.25

Airborne-AffordableFlyers-12.11.25

AirborneUnlimited-12.12.25

AFE 2025 LIVE MOSAIC Town Hall (Archived): www.airborne-live.net

Mon, Aug 25, 2003

Airline Sends Callers To Wrong Number

"No, I DON'T Want To Rub Oil On You And A Friend. I Just Wanna Go To Cleveland!"

There's only one word for this. Oops.

United Airlines customers who responded by phone to a special offer Tuesday accidentally ended up on a phone-sex line.

United ran the wrong number in full-page advertisements Tuesday in The Denver Post and Rocky Mountain News, Colorado's two largest newspapers. Those who called the toll-free number were instructed to call another 1-800 number to reach the "talk line."

There, they were greeted by the recorded voice of a woman who clearly was not a United reservations employee. United spokeswoman Chris Nardella said the company and its ad agency inadvertently sent ads with the wrong number to the newspapers. The agency hastily corrected the ads and ran them in Wednesday's editions.

The Denver Post reports the errant phone number also appeared in promotional brochures United employees handed out at Denver International Airport and in downtown Denver Tuesday. After the company discovered the error early Tuesday morning, the number was blacked out of the remaining brochures.

"We apologize for any inconvenience this may have cost our customers," Nardella said. She could not say how many customers contacted United to complain. The glitch was an embarrassing if minor misstep for United as it launched a sales blitz in Denver, its No. 2 hub city.

Inconvenience? We'll bet UAL's call volume spiked THAT day... -eds.

FMI: www.ual.com

Advertisement

More News

Aero-News: Quote of the Day (12.18.25)

“These new aircraft strengthen our ability to respond quickly, train effectively and support communities nationwide. Textron Aviation has been a steadfast supporter in helpin>[...]

Classic Aero-TV: Viking Twin Otter 400--Bringing the DHC-6 Back Into Production

From 2011 (YouTube Edition): Rugged, Legendary, STOL Twin Makes A Comeback The de Havilland Twin Otter is an airplane with a long history, and it gained a reputation as a workhorse>[...]

NTSB Final Report: Rans Employee Flying Club Rans S-6ES Coyote II

A Wind Gust Lifted The Right Wing And The Airplane Turned To The Left Analysis: The pilot was departing from a 2,395-ft-long by 50-ft-wide turf runway. The pilot reported that afte>[...]

ANN FAQ: Submit a News Story!

Have A Story That NEEDS To Be Featured On Aero-News? Here’s How To Submit A Story To Our Team Some of the greatest new stories ANN has ever covered have been submitted by our>[...]

ANN's Daily Aero-Term (12.18.25): Braking Action Advisories

Braking Action Advisories When tower controllers receive runway braking action reports which include the terms “medium," “poor," or “nil," or whenever weather con>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2025 Web Development & Design by Pauli Systems, LC