Airline Sends Callers To Wrong Number | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-Unlimited-05.13.24

Airborne-NextGen-05.07.24

Airborne-Unlimited-05.08.24 Airborne-FlightTraining-05.09.24

Airborne-Unlimited-05.10.24

Mon, Aug 25, 2003

Airline Sends Callers To Wrong Number

"No, I DON'T Want To Rub Oil On You And A Friend. I Just Wanna Go To Cleveland!"

There's only one word for this. Oops.

United Airlines customers who responded by phone to a special offer Tuesday accidentally ended up on a phone-sex line.

United ran the wrong number in full-page advertisements Tuesday in The Denver Post and Rocky Mountain News, Colorado's two largest newspapers. Those who called the toll-free number were instructed to call another 1-800 number to reach the "talk line."

There, they were greeted by the recorded voice of a woman who clearly was not a United reservations employee. United spokeswoman Chris Nardella said the company and its ad agency inadvertently sent ads with the wrong number to the newspapers. The agency hastily corrected the ads and ran them in Wednesday's editions.

The Denver Post reports the errant phone number also appeared in promotional brochures United employees handed out at Denver International Airport and in downtown Denver Tuesday. After the company discovered the error early Tuesday morning, the number was blacked out of the remaining brochures.

"We apologize for any inconvenience this may have cost our customers," Nardella said. She could not say how many customers contacted United to complain. The glitch was an embarrassing if minor misstep for United as it launched a sales blitz in Denver, its No. 2 hub city.

Inconvenience? We'll bet UAL's call volume spiked THAT day... -eds.

FMI: www.ual.com

Advertisement

More News

Airborne 05.10.24: Icon Auction, Drunk MedEvac Pilot, Bell ALFA

Also: SkyReach Parts Support, Piper Service Ctr, Airliner Near-Miss, Airshow London The Judge overseeing Icon's convoluted Chapter 11 process has approved $9 million in Chapter 11 >[...]

ANN's Daily Aero-Term (05.13.24): ILS PRM Approach

ILS PRM Approach An instrument landing system (ILS) approach conducted to parallel runways whose extended centerlines are separated by less than 4,300 feet and at least 3,000 feet >[...]

ANN's Daily Aero-Linx (05.13.24)

Aero Linx: FlyPups FlyPups transports dogs from desperate situations to fosters, no-kill shelters, and fur-ever homes. We deliver trained dogs to veterans for service and companion>[...]

Airborne-NextGen 05.07.24: AI-Piloted F-16, AgEagle, 1st 2 WorldView Sats

Also: Skydio Chief, Uncle Sam Sues, Dash 7 magniX, OR UAS Accelerator US Secretary of the Air Force Frank Kendall was given a turn around the patch in the 'X-62A Variable In-flight>[...]

Airborne 05.08.24: Denali Update, Dad-Daughter Gyro, Lake SAIB

Also: NBAA on FAA Reauth, DJI AG Drones, HI Insurance Bill Defeated, SPSA Airtankers The Beechcraft Denali continues moving forward towards certification, having received its FAA T>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2024 Web Development & Design by Pauli Systems, LC