OOPS! Delta Mixes Paperwork, Sends Kids To Wrong Destinations | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-Unlimited-04.29.24

Airborne-Unlimited-04.23.24

Airborne-Unlimited-04.24.24 Airborne-FltTraining-04.25.24

Airborne-Unlimited-04.26.24

Fri, Jun 11, 2010

OOPS! Delta Mixes Paperwork, Sends Kids To Wrong Destinations

Airline Has Apologized For The Mixup

It's really every parent's nightmare. Two children traveling as unaccompanied minors on Delta Airlines wound up at the wrong destination after what the airline called a "paperwork mixup." Thursday found the airline apologizing to both families.

The two kids, who are not related and were on separate itineraries, were connecting through Minneapolis/St. Paul when the problem arose. The Associated Press reports that the 9-year-old boy headed for Boston landed in Cleveland instead, and a girl going to Cleveland wound up in Boston. The Atlanta Journal Constitution says both were traveling as unaccompanied minors, a service offered by most airlines.

Neither child has been identified citing privacy concerns. The boy was going to visit his grandparents in Boston from his home in Spokane, WA. His grandfather did not take the news well, telling the Minneapolis Star Tribune "I know mistakes happen, the this shouldn't have."

Delta has apologized for the incident, and says it quickly rectified the problem, getting both kids to their ultimate destinations. They flew the additional legs at no cost, and USA Today reports that the airline gave the families full refunds for the tickets, as well as credits for future travel ... along with the apologies.

FMI: www.delta.com

Advertisement

More News

Unfortunate... ANN/SportPlane Resource Guide Adds To Cautionary Advisories

The Industry Continues to be Rocked By Some Questionable Operations Recent investigations and a great deal of data has resulted in ANN’s SportPlane Resource Guide’s rep>[...]

ANN FAQ: Turn On Post Notifications

Make Sure You NEVER Miss A New Story From Aero-News Network Do you ever feel like you never see posts from a certain person or page on Facebook or Instagram? Here’s how you c>[...]

ANN's Daily Aero-Term (04.29.24): Visual Approach Slope Indicator (VASI)

Visual Approach Slope Indicator (VASI) An airport lighting facility providing vertical visual approach slope guidance to aircraft during approach to landing by radiating a directio>[...]

ANN's Daily Aero-Term (04.28.24): Airport Marking Aids

Airport Marking Aids Markings used on runway and taxiway surfaces to identify a specific runway, a runway threshold, a centerline, a hold line, etc. A runway should be marked in ac>[...]

ANN's Daily Aero-Linx (04.28.24)

Aero Linx: The Skyhawk Association The Skyhawk Association is a non-profit organization founded by former Skyhawk Pilots which is open to anyone with an affinity for the A-4 Skyhaw>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2024 Web Development & Design by Pauli Systems, LC