Aero-News: Quote of the Day

ANN's Quote of the Day usually derives from current news, though we reserve the right to pick quotes out of history that have a bearing on the day's events and issues.

Sometimes, you'll find them timely and in keeping with the content of the day's news... and sometimes, they'll just be thought-provoking.

Reader suggestions and comments are welcome... and if particularly intriguing, timely, or poignant, may themselves become future Quotes of the Day.

Let us hear from you, folks!

Aero-News Quote of the Day

"As a general rule, I don’t believe in over-burdening our businesses with regulation, or re-regulating industries that have been successfully de-regulated. But I shouldn’t need to remind you that Congress will not hesitate to act, whenever necessary, to ensure your customers are treated with the respect they deserve. 

"If we don’t see meaningful results that improve customer service, the next time this Committee meets to address this issue, I can assure you, you will not like the outcome."

Source: House Transportation Committee Chair Bill Shuster (R-PA), at a hearing focused on airline customer service.

FMI: transportation.house.gov