NavData Glitch Causes Errors

Jeppesen has discovered an irregularity affecting certain airspace boundary records contained in Jeppesen NavData, which cause a small number of Special Use Airspace and Controlled Airspace boundaries to be misrepresented.

Airspace Boundary Records Effected

Affected by the irregularity are Jeppesen data and databases delivered by other vendors but derived from Jeppesen data, which contain airspace boundary records. Primary navigation records, such as navaids, intersections and waypoints are not affected. Also not affected are Jeppesen charts.

A complete and searchable list of the specific boundaries affected by these irregularities is available at a special web site set up by the chartmaker. Users should consult the list prior to relying on airspace boundary information for navigation or reference.

Jeppesen's Apology

"It is very important that our customers and our partners know we are aggressively working to resolve the situation," Jeppesen said, in a statement to ANN. "While it affects a limited number of people, we want everyone to be aware of the potential discrepancy. To those who are impacted, we truly apologize for the inconvenience this may cause you. Our relationship with the aviation community is built upon a foundation of trust that we will deliver the absolute highest quality aeronautical information products on time, every time. In this instance we have fallen short of that commitment. As a result, please know we are taking action to correct this with a great sense of urgency for the next possible release."

FMI: www.jeppesen.com/airspace