American Airlines Announces Changes To Emotional Support Animal Policy | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-Unlimited-06.02.25

Airborne-NextGen-06.03.25

AirborneUnlimited-06.04.25

Airborne-AffordableFlyers-06.05.25

AirborneUnlimited-06.06.25

Fri, May 18, 2018

American Airlines Announces Changes To Emotional Support Animal Policy

Add Additional Restrictions On Insects, Hedgehogs And Goats

American Airlines recently announced changes to its emotional support animal policy.

In the latest episode of "Tell Me Why", American’s vodcast series for team members that shares the "why" behind the decisions the airline makes, Albert Rizzi, founder and chief executive officer of My Blind Spot, Inc., talks about working with Suzanne Boda, American’s Senior Vice President, Los Angeles, to develop the changes. He also discussed how we support our customers who have disabilities and what has been done to ensure decisions maximize both inclusiveness and safety.

According to the airline, the rights of customers, from veterans to people with disabilities, with legitimate needs for a trained service or support animal, is strongly supported. Unfortunately, untrained animals can lead to safety issues for our team, our customers and working dogs onboard our aircraft.

American, like other airlines, has experienced an increase in customers who are transporting a what they claim to be service or support animal onboard our aircraft, up more than 40 percent from 2016 to 2017.

Prior to enacting these changes to our animal policy, which will become effective July 1, American met with a number of disability groups to get their input, including American Association of People with Disabilities, Paralyzed Veterans of America, American Council for the Blind and My Blind Spot. At American, we want to have policies and procedures in place that protect our team members and our customers who have a real need for a trained service or support animal. We appreciate the dialogue and partnership we have with these organizations.

Some of the changes include additional restrictions on animal types, including insects, hedgehogs and goats. American will now enforce the existing 48-hour advance notice and pre-clearance policy for emotional support animals, but will have procedures in place for emergency travel booked within 48 hours of departure.

(Source: American Airlines news release. Image from file)

FMI: Policy details

Advertisement

More News

Citation Operators Get Another Flight Data Connection for QA

LinxUs System Adds Capabilities for Data-Driven Operators Textron Aviation announced another option for operators processing their post-flight data, adding interoperability with GE>[...]

ANN's Daily Aero-Linx (06.01.25)

Aero Linx: The de Havilland Moth Club Ltd The de Havilland Moth Club evolved from a belief that an association of owners and operators of Moth aeroplanes should be formed to create>[...]

NTSB Final Report: Bellanca 8GCBC

(Pilot) Inadvertently Applied Excessive Braking Action, And The Airplane Nosed Over Analysis: The pilot reported that, while landing at a remote, rough and uneven airstrip in a tai>[...]

Aero-News: Quote of the Day (06.01.25)

“MCADT is committed to rapidly integrating armed first-person view drones into the FMF, enhancing small-unit lethality and providing organic capabilities that warfighters cur>[...]

Classic Aero-TV: High-Speed Match-up - Venom and GE Rebirth A Legend

From 2017 (YouTube Edition): Major Engine Supplier Joins Forces With Small Aircraft Manufacturer… GE recently made an agreement with Venom Aircraft to supply engines for the>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2025 Web Development & Design by Pauli Systems, LC