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Sat, Nov 29, 2014

Baggage Handlers Ignore 'Fragile' Markings On Band's Instruments

Band Members Captured Video Of Rough Treatment Of Gear From An Airliner's Cabin

Members of the Australian hip-hop trio Thundamentals were sitting on an Virgin Australia plane at Sydney Airport recently when one of the band members noticed their instruments being loaded onto the conveyor belt into the baggage compartment.

What they saw was baggage handlers roughly loading those instruments ... which had been marked "fragile" ... onto the belt, so one began to shoot video of the incident. The video was uploaded to the band's official Facebook page, and it has been viewed more than 1 million times, according to a report from Fox News.

The band also posted a message to Facebook apologizing if their equipment didn't work at an upcoming gig. "doesn't seem like @virginaustralia take care when reading the "fragile" label on our instruments. #thisguysucks #muzlyf #TM” the post said.

The airline said it is investigating the incident, and had contacted the band's management to issue an apology. In a public statement, Virgin Australia said it "always endeavors to take care of our guests’ luggage and are investigating this particular incident. Virgin Australia is proud to support Australian musicians with a range of initiatives which includes the provision of an excess baggage allowance.”

The band later posted a second message saying that they did not want the baggage handler to be fired or have his pay docked, but that they hoped baggage handlers in general would receive better training. The added that Virgin Australia had been proactive in working to remedy the situation, and they have seen other carriers being even more careless with their gear.

(Image captured from Facebook Video)

FMI: Facebook Video

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