Latin American Launch Customer For The Bell Overhaul And Service Solution

Heliservicio has been announced as the launch customer in Latin America for Bell Helicopter's Customer Advantage Plan – signing its large fleet of 20 Bell 412EPs for the innovative support solution.

Heliservicio is an oil and gas company in the Gulf of Mexico, based at Ciudad Del Carmen. Since its founding in 1977, it has accumulated close to a million flight hours. The company is a long-time operator of Bell helicopters. Heliservicio’s fleet transports more than 1.1 million passengers each year.

“Since the beginning, Bell Helicopter has provided us with world-class customer support,” said Alfredo Miguel Bejos, president of Heliservicio. “With no buy-in for our fleet, Bell Helicopter’s Customer Advantage Plan is a game-changer in the way our helicopters are supported. It provides us with peace-of-mind, knowing we are covered for our maintenance events now and well into the future.”

Heliservicio is supported locally by its sister company, Servicio Técnico Aéreo de México (STAM), a Bell Helicopter Authorized Customer Service Facility (CSF) and its parent company, Compañía Inversora Corporativa S.A de C.V. (CIC), a Bell Helicopter Authorized Independent Representative.

“We are delighted to provide Heliservicio with a reliable solution to bring enhanced support to its fleet and operations,” said Glenn Isbell, executive vice president, Customer Support and Services for Bell Helicopter. “Bell Helicopter has a shared history of success with Heliservicio, STAM and CIC, and we continue to invest in supporting their success with products and services that provide the most value, responsiveness and cost competiveness for their operations.”

“Heliservicio has had tremendous success in Mexico with Bell 412s and Bell 429s. They are well known for their reliability and multi-mission capabilities,” said Jay Ortiz, Bell Helicopter’s vice president of Latin American sales. “We look forward to strengthening our relationships in Mexico and continuing to support our customers’ missions.”

Bell Helicopter’s Customer Advantage Plans, supported by Able Aerospace Services, another Textron Inc. company, and its industry-leading overhaul and repair solutions, provides customers with comprehensive coverage solutions for their daily operations. The plans offer a fixed cost per flight hour service option that provides predictable maintenance costs, priority access to parts and assemblies, and ease of maintenance and planning.

(Image provided with Bell Helicopter news release)

FMI: www.txtav.com