Rolls-Royce Opens First-Ever U.S. Defense Operations Center | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-Unlimited-06.02.25

Airborne-NextGen-06.03.25

AirborneUnlimited-06.04.25

Airborne-AffordableFlyers-06.05.25

AirborneUnlimited-06.06.25

Thu, Oct 11, 2012

Rolls-Royce Opens First-Ever U.S. Defense Operations Center

Rapid Support And Technical Assistance Available Out Of Indianapolis, IN

Rolls-Royce has opened its first-ever U.S. Defense Operations Center in Indianapolis, IN, to enhance service and technical support for US defense customers. The Defense Operations Center will provide round-the-clock response for customers in the field to speed support and technical assistance for engine-related issues.

“Our military customers in the field need a fast, effective response they can rely on when issues arise. At Rolls-Royce, we know this response is crucial to ensure they can execute their missions, and return home safely," said Paul Craig, Rolls-Royce, President – Defence Services. "Our new Defense Operations Center demonstrates that we are continually focused on our customers’ needs, and providing the level of expert service they require and expect.”

The Operations Center, located in the new Rolls-Royce Meridian Center, represents a $2 million investment focused on meeting customer needs. The center will offer technical support from a 50-strong team of technical and engineering experts. Using high-tech tools and software, the support team will provide a new, integrated and centralized operation to respond to customer issues. The team will be able to quickly review individual and fleet engine data; inspect hardware via live video feed of boroscope inspections; and enable analysis by several team members to provide an expert and timely response.

Though the new Operations Center is a first for Rolls-Royce defense customers in the US, the model has already proven to be invaluable at increasing engine time on-wing in other regions. The Indianapolis operation will complement the work of a center which opened several years ago in Bristol, UK.

The Operations Center is another advanced tool within MissionCare, a package of offerings tailored to the individual needs of military customers. The MissionCare approach includes close collaboration with the customer, providing innovative solutions and expert integration.

Rolls-Royce provides MissionCare support for all branches of the US military, including the Air Force, Navy, Marines, Army and Coast Guard. Aircraft supported include C-130J, V-22, T-45 and Kiowa Warrior helicopters.

(Photo provided by Rolls-Royce)

FMI: www.rolls-royce.com

Advertisement

More News

Citation Operators Get Another Flight Data Connection for QA

LinxUs System Adds Capabilities for Data-Driven Operators Textron Aviation announced another option for operators processing their post-flight data, adding interoperability with GE>[...]

ANN's Daily Aero-Linx (06.01.25)

Aero Linx: The de Havilland Moth Club Ltd The de Havilland Moth Club evolved from a belief that an association of owners and operators of Moth aeroplanes should be formed to create>[...]

NTSB Final Report: Bellanca 8GCBC

(Pilot) Inadvertently Applied Excessive Braking Action, And The Airplane Nosed Over Analysis: The pilot reported that, while landing at a remote, rough and uneven airstrip in a tai>[...]

Aero-News: Quote of the Day (06.01.25)

“MCADT is committed to rapidly integrating armed first-person view drones into the FMF, enhancing small-unit lethality and providing organic capabilities that warfighters cur>[...]

Classic Aero-TV: High-Speed Match-up - Venom and GE Rebirth A Legend

From 2017 (YouTube Edition): Major Engine Supplier Joins Forces With Small Aircraft Manufacturer… GE recently made an agreement with Venom Aircraft to supply engines for the>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2025 Web Development & Design by Pauli Systems, LC