Which FAA Office Helped You The Most?

Remember the old aviation saw, "We're the FAA. We're not happy until you're not happy"? We can joke about it, but the truth is, the FAA is here to help.

The National Air Transport Association (NATA) is now accepting applications for the 2004 FAA Customer Service Excellence Award.  This award recognizes the FAA office that demonstrates the highest degree of customer service.  The Association wants to encourage the FAA’s efforts to foster industry-government relations and, through this recognition, NATA hopes to assist the FAA in advancing the its customer service goals.
 
FAA facilities responsible for operating and certification safety oversight will qualify for nomination. Offices will be judged on effective communication, regulatory compliance advising, regulation application and timeliness in administering FAA responsibilities. The association notes that only NATA members may submit nominations and that this year’s award will be presented at NATA’s annual convention held May 18-20, 2004, in Las Vegas (NV).

FMI: www.nata-online.org