ARINC Opens a 24x7 Flight Support Center for Business Aviation | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-Unlimited-07.14.25

Airborne-NextGen-07.15.25

AirborneUnlimited-07.16.25

Airborne-FlightTraining-07.17.25

AirborneUnlimited-07.11.25

Wed, Apr 16, 2003

ARINC Opens a 24x7 Flight Support Center for Business Aviation

The flat-screen monitors glow all night at the new 24-hour operations center in Annapolis, Maryland, where a staff of veteran flight coordinators is getting to know its aviation customers. The incoming requests are mostly from corporate flight departments or-at this time of night-from pilots seeking a little weather advice or help with refueling.

The spacious dispatch center is the heart of ARINC Direct, the industry's newest offering of flight services for corporate aviation. ARINC Incorporated made news when it announced plans to enter the corporate aviation services business. ARINC Direct combines flight support services, communications, RVSM, and aircraft services.

Most of the staff has previous dispatching experience, and a few are pilots. All were specifically hired for their knowledge of flight operations, proficiency in handling mission-critical requests, and passion for customer service. "Everyone here has a personal interest in flying," says coordinator Scott Clifford. "We focus on giving a high level of response to all ground handling and concierge requests-the kind of service we would want if we were customers."

Customers contact the new operations center with a toll-free phone call, or over the Internet. Most applications are automated, but the flight coordinators are also available to handle requests personally. Requests for domestic trip planning and ground handling are coordinated by the ARINC staff, and international trips are handled through Air Routing International, an industry leader in international trip services.

The ARINC Direct suite includes a powerful flight planning tool, text and color graphic weather services, weather briefings, graphical flight-following, communications services, and more. Any convenient Internet computer gives customers 24-hour access for flight planning, 2-way air/ground messaging, destination weather reports, and more.

"ARINC Direct is designed to meet the needs of all corporate and private operators," says David Poltorak, ARINC's vice president of business aviation services. "Operators with data link already have what they need to use our full suite of services. Other operators like our superior information tools and global access on the ground and in the air."

ARINC Direct data link service is also suitable for selected ATC messaging, including pre-departure clearance (PDC), digital ATIS (D-ATIS), North Atlantic Oceanic clearance, and terminal weather information for pilots (TWIP). ARINC Direct supports voice and data communications on VHF, HF and satellite, for global coverage and highest reliability.

FMI: www.arinc.com

Advertisement

More News

ANN's Daily Aero-Term (07.15.25): Charted Visual Flight Procedure Approach

Charted Visual Flight Procedure Approach An approach conducted while operating on an instrument flight rules (IFR) flight plan which authorizes the pilot of an aircraft to proceed >[...]

Aero-News: Quote of the Day (07.15.25)

“When l became the Secretary of Defense, I committed to rebuild our military to match threats to capabilities. Drones are the biggest battlefield innovation in a generation, >[...]

ANN's Daily Aero-Linx (07.15.25)

Aero Linx: Stearman Restorers Association Welcome to the Stearman Restorers Association. The Stearman Restorers Association is an independent “Not for Profit” 501C-3 Co>[...]

NTSB Final Report: Kjelsrud Gary Kitfox

Airplane Exhibited A Partial Loss Of Engine Power When It Was About Halfway Down The Runway Analysis: The pilot of the experimental amateur-built airplane was departing from his pr>[...]

NTSB Prelim: Cessna A150L

The Flight Path Was Consistent With Low-Altitude Maneuvering On June 18, 2025, about 0922 mountain standard time, a Cessna A150L airplane, N6436F, was substantially damaged when it>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2025 Web Development & Design by Pauli Systems, LC