Airline Sends Callers To Wrong Number | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-Unlimited-12.08.25

AirborneNextGen-
12.09.25

Airborne-Unlimited-12.10.25

Airborne-FltTraining-12.04.25

AirborneUnlimited-12.05.25

AFE 2025 LIVE MOSAIC Town Hall (Archived): www.airborne-live.net

Mon, Aug 25, 2003

Airline Sends Callers To Wrong Number

"No, I DON'T Want To Rub Oil On You And A Friend. I Just Wanna Go To Cleveland!"

There's only one word for this. Oops.

United Airlines customers who responded by phone to a special offer Tuesday accidentally ended up on a phone-sex line.

United ran the wrong number in full-page advertisements Tuesday in The Denver Post and Rocky Mountain News, Colorado's two largest newspapers. Those who called the toll-free number were instructed to call another 1-800 number to reach the "talk line."

There, they were greeted by the recorded voice of a woman who clearly was not a United reservations employee. United spokeswoman Chris Nardella said the company and its ad agency inadvertently sent ads with the wrong number to the newspapers. The agency hastily corrected the ads and ran them in Wednesday's editions.

The Denver Post reports the errant phone number also appeared in promotional brochures United employees handed out at Denver International Airport and in downtown Denver Tuesday. After the company discovered the error early Tuesday morning, the number was blacked out of the remaining brochures.

"We apologize for any inconvenience this may have cost our customers," Nardella said. She could not say how many customers contacted United to complain. The glitch was an embarrassing if minor misstep for United as it launched a sales blitz in Denver, its No. 2 hub city.

Inconvenience? We'll bet UAL's call volume spiked THAT day... -eds.

FMI: www.ual.com

Advertisement

More News

Aero-News: Quote of the Day (12.07.25)

“This vote sends an undeniable message to Air Transat management: We are unified, resolute, and have earned a contract that reflects today’s industry standards, not the>[...]

ANN's Daily Aero-Linx (12.07.25)

Aero Linx: Beech Aero Club The Beech Aero Club (BAC) is the international type club for owners and pilots of the Beech Musketeer aircraft and its derivatives, the Sport, Super, Sun>[...]

NTSB Final Report: Lafferty Jack Sea Rey

While Landing In The River, The Extended Landing Gear Contacted The Water And The Airplane Nosed Over, Resulting In Substantial Damage Analysis: The pilot of the amphibious airplan>[...]

Classic Aero-TV: The B29 SuperFortress ‘Doc’ - History in Flight

From 2022 (YouTube Edition): Carrying the Legacy of The B-29 For Generations to Come We had a chance to chat with the Executive Director of B-29 Doc, Josh Wells, during their stop >[...]

Airborne 12.08.25: Samaritan’s Purse Hijack, FAA Med Relief, China Rocket Fail

Also: Cosmonaut Kicked Out, Airbus Scales Back, AF Silver Star, Russian A-60 Clobbered A Samaritan’s Purse humanitarian flight was hijacked on Tuesday, December 2, while atte>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2025 Web Development & Design by Pauli Systems, LC