Airline Sends Callers To Wrong Number | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-Unlimited-11.10.25

AirborneNextGen-
11.11.25

Airborne-Unlimited-11.12.25

Airborne-Unlimited-11.06.25

AirborneUnlimited-11.07.25

LIVE MOSAIC Town Hall (Archived): www.airborne-live.net

Mon, Aug 25, 2003

Airline Sends Callers To Wrong Number

"No, I DON'T Want To Rub Oil On You And A Friend. I Just Wanna Go To Cleveland!"

There's only one word for this. Oops.

United Airlines customers who responded by phone to a special offer Tuesday accidentally ended up on a phone-sex line.

United ran the wrong number in full-page advertisements Tuesday in The Denver Post and Rocky Mountain News, Colorado's two largest newspapers. Those who called the toll-free number were instructed to call another 1-800 number to reach the "talk line."

There, they were greeted by the recorded voice of a woman who clearly was not a United reservations employee. United spokeswoman Chris Nardella said the company and its ad agency inadvertently sent ads with the wrong number to the newspapers. The agency hastily corrected the ads and ran them in Wednesday's editions.

The Denver Post reports the errant phone number also appeared in promotional brochures United employees handed out at Denver International Airport and in downtown Denver Tuesday. After the company discovered the error early Tuesday morning, the number was blacked out of the remaining brochures.

"We apologize for any inconvenience this may have cost our customers," Nardella said. She could not say how many customers contacted United to complain. The glitch was an embarrassing if minor misstep for United as it launched a sales blitz in Denver, its No. 2 hub city.

Inconvenience? We'll bet UAL's call volume spiked THAT day... -eds.

FMI: www.ual.com

Advertisement

More News

NTSB Prelim: Sikorsky UH60 Sikorsky UH-60

Sikorsky UH-60 Black Hawk Helicopter Collided With An Unregistered DJI Mavic 3T Unmanned Aerial Vehicle On July 7, 2025, about 1557 central daylight time, an unregistered Sikorsky >[...]

Aero-News: Quote of the Day (11.13.25)

“After considering the measures taken, minimum liquidity covenants in the Company's current debt obligations and cash flows to maintain current operational obligations requir>[...]

ANN's Daily Aero-Term (11.13.25): Ground Clutter

Ground Clutter A pattern produced on the radar scope by ground returns which may degrade other radar returns in the affected area. The effect of ground clutter is minimized by the >[...]

ANN's Daily Aero-Linx (11.13.25)

Aero Linx: Warbirds of America The EAA Warbirds of America, a division of the Experimental Aircraft Association in Oshkosh, Wisconsin, is a family of owners, pilots and enthusiasts>[...]

Airborne 11.07.25: Affordable Expo Starts!, Duffy Worries, Isaacman!

Also: Louisville UPS Crash Aftermath, Taiwan Boosts Pilot Pool, Spartan Acquires, DON’T MISS the MOSAIC Town Hall! This three-day Affordable Flying Expo brings together indoo>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2025 Web Development & Design by Pauli Systems, LC