Gulfstream Makes PlaneConnect Fleet Data Available Online | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date



Airborne-Wednesday Airborne-Thursday


Airborne On YouTube






Sun, Jun 13, 2010

Gulfstream Makes PlaneConnect Fleet Data Available Online

Additional Information Allows Operators To Determine Possible Maintenance Trends

An air-to-ground maintenance data link introduced by Gulfstream Aerospace in September 2007 now offers summary fleet information to Gulfstream operators through, the secure Gulfstream customer communications website.

PlaneConnect automatically relays messages generated by the Crew Alerting System (CAS) and Central Maintenance Computer (CMC) to operation centers on the ground and then via e-mail to operators. With, operators can now see summary-level messages across the Gulfstream fleet for a particular model, as well as messages for each of their own PlaneConnect-equipped aircraft.

The fleet data accessible by operators contains no aircraft or operator identification information.

"With this new fleet capability, operators have even more information, which is always good," said Mark Burns, president, Gulfstream Product Support. "Along with providing a searchable record of the last six months of their aircraft operations, access to information from more than 70,000 unique flights is available for comparison purposes.  We've seen how this type of tool benefits aircraft support by identifying the cause of an intermittent issue and, in some cases, identifying issues before they are apparent to the flight crew."

More than 300 large-cabin Gulfstream aircraft operators use PlaneConnect, and about 80 percent of them have chosen to have their information sent to Gulfstream Technical Operations in addition to their own flight departments.

At Gulfstream, a computer analyzes and prioritizes those incoming CAS and CMC messages.  Those that may result in an Aircraft-on-the-Ground (AOG) situation once the jet lands automatically generate priority e-mails to the appropriate Gulfstream field service representative (FSR) and Technical Operations staff. This real-time reporting enhances safety and reduces maintenance times by allowing technicians to arrange for parts or service personnel to be readily available before the aircraft lands.

"Using PlaneConnect enables us to have extremely fast maintenance turnaround times, which result in more air time for Gulfstream operators," Burns said. "That's precisely what they want, and we're happy we can provide it to them."

PlaneConnect is a free service that Gulfstream operators can access via anywhere they have Internet access.  The site offers real-time communication and collaboration capabilities, including access to the Gulfstream Computerized Maintenance Program (CMP), technical publications, maintenance manuals and flight-tracking software.



More News

ANN's Daily Aero-Linx (07.21.24)

Aero Linx: WACO Historical Society The WACO Aircraft Company was the largest manufacturer of civil aircraft in the country in the late 1920's and early 30's and this museum is dedi>[...]

ANN's Daily Aero-Term (07.21.24): Radar Flight Following

Radar Flight Following The observation of the progress of radar-identified aircraft, whose primary navigation is being provided by the pilot, wherein the controller retains and cor>[...]

Airborne 07.17.24: Illegal Parts, Fantasy of Flight, Apollo 11's 55th

Also: Aerox, WI ANG, HI Helo Accident, Gulfstream Expansion Another criminal case involving non-airworthy parts swappage has seen the sentencing of those involved, costing the perp>[...]

Airborne-NextGen 07.16.24: Joby Record, Pelican Spray, Beta’s ALIA

Also: UAS4STEM, uAvionix Waiver, 1st J-1 Pulsejets, ZeroAvia Hydrogen Joby Aviation managed to pull off a 523-mile flight using their hybrid electric/hydrogen VTOL aircraft, once a>[...]

ANN's Daily Aero-Linx (07.22.24)

Aero Linx: Michigan Department of Transportation Aeronautics is an integral part of our transportation system, moving people and goods throughout the world. The airports that suppo>[...]

blog comments powered by Disqus





© 2007 - 2024 Web Development & Design by Pauli Systems, LC