Sun, Jan 31, 2016
Supports Cessna, Beechcraft And Hawker Airplanes
Textron has attained new certifications allowing each U.S. company-owned service center to support the Beechcraft, Cessna and Hawker brands.
“We are committed to fostering relationships with our customers that continue well beyond the initial aircraft purchase. We recognize that investing in and expanding our service capabilities to ensure Beechcraft, Cessna and Hawker customers have convenient access to high quality, factory-direct expertise is paramount to their satisfaction,” said Brad Thress, senior vice president, Customer Service. “All 14 Textron Aviation-operated service centers in North America have received expanded certifications in the past year, allowing us to deliver on our service commitments across our brands.”
In addition to investing in company-owned service centers, Textron Aviation continues to make available more resources for customers who want the flexibility of service at their location. Over the last year, the company expanded its mobile service unit (MSU) fleet to more than 60 vehicles located in North America and Europe. The company also recently placed a third dedicated support aircraft in service – its first in Europe – to support maintenance events by transporting technicians and parts to the customer’s location.
“From growing our team of highly-trained technicians, to making our company-owned service centers capable of servicing all of our brands, we’re focused on how best to reach our broad base of customers and be their go-to source for aircraft support,” Thress said. “We’ll continue to listen to their feedback and expand our solutions in ways that keep our customers flying.”
(Image provided with Textron news release)
More News
Aero Linx: Mercy Medical Airlift Mercy Medical Airlift provides assistance and charitable medical transportation system to those in need of air medical transportation. These are th>[...]
Decision Height (DH) With respect to the operation of aircraft, means the height at which a decision must be made during an ILS or PAR instrument approach to either continue the ap>[...]
“It is a privilege and an honor to be able to lead such an impactful global organization that is known for the great work it does on behalf of the general aviation industry. >[...]
“EAA congratulates Bryan Bedford on his nomination as FAA administrator and looks forward to his Senate confirmation hearing and the opportunity to work with him on behalf of>[...]
Aero Linx: SouthWings SouthWings provides partners with a unique perspective to better understand and solve pressing environmental issues in the Southeast. In a recent year, a reco>[...]
ANN's Daily Aero-Linx (03.22.25)
See All