BTS: November Last Year Also Shows Improvement Over October 2014

The nation’s largest airlines canceled 0.9 percent of their scheduled domestic flights in November, an improvement over both the 1.0 percent cancellation rate posted in November 2013 and the 1.1 percent rate in October 2014, according to the U.S. Department of Transportation’s Air Travel Consumer Report released Tuesday.

In addition, the reporting carriers posted an on-time arrival rate of 80.6 percent in November, down from the 83.5 percent on-time rate in November 2013, but up from the 80.0 percent mark in October 2014,
 
The consumer report also includes data on tarmac delays, chronically delayed flights, and the causes of flight delays filed with the Department’s Bureau of Transportation Statistics (BTS) by the reporting carriers.  In addition, the consumer report contains statistics on mishandled baggage, as well as consumer service, disability, and discrimination complaints received by DOT’s Aviation Consumer Protection Division.  The Department routinely contacts individual carriers when it notices spikes or significant variations in complaint types or complaint levels in regulated areas. The consumer report also includes reports of incidents involving the loss, death, or injury of pets traveling by air, as required to be filed by U.S. carriers.

FMI: www.bts.gov