Provides Greater Flexibility For Global Connectivity Options

Gogo Business Aviation|Satcom Direct announced the signing of a three-year preferred supplier agreement with Luxaviation Group that extends the relationship begun between the business aviation operator and Satcom Direct (SD) in 2021. The renewal provides Luxaviation with enhanced flexibility and access to additional connectivity solutions since the recent joining of the two connectivity providers.

Luxaviation gains the ability to integrate both Gogo Galileo phased array antennas as well as its North American Air-To-Ground (ATG) network.

The jet management and charter operator continues to benefit from SD’s hardware including the SDD Plane Simple terminals, Software-as-a-Service applications, flight deck connectivity, and 24/7/365 customer support.

The renewal enables Luxaviation customers can take advantage of the connectivity supported by Gogo’s Gogo Galileo half-duplex, HDX, and full-duplex FDX phased array terminals from a single source.

Stuart Williamson, MD of Luxaviation Technical Services said, “The Gogo|SD offering brings real value to our business and, more importantly, our customers by enabling us to deliver broadband connection, regardless of aircraft size. This service differentiation means we can support our customers’ seamless transition from digital life on the ground to the skies.

“Customers expect to be connected all the time, and with this renewed agreement, we have the confidence that we can provide uninterrupted broadband to our customers wherever they travel. This is backed by the assurance that if a problem occurs, a human expert is at hand; this is invaluable for a company like ours where customer-centric service is at the core of all we do.”

Dave Falberg, SVP Sales, EMEA APAC at Gogo|Satcom Direct adds, “The expanded portfolio means we can help our customers curate multi-band, multi-orbit connectivity to support all their connectivity needs. All the technology has been purpose-built for business aviation and is future-proofed to ensure our customers can keep pace with the rapidly changing connectivity landscape.

“We are proud to continue providing world-class connectivity to the Luxaviation Group across its fleet of large, mid-range, and small business aircraft. Our existing relationship has demonstrated that we can meet and exceed their customer needs, and we look forward to supporting its customers now and in the future.”

FMI:  www.gogoair.com/