OOPS! Delta Mixes Paperwork, Sends Kids To Wrong Destinations | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-Unlimited-06.17.24

Airborne-NextGen-06.18.24

Airborne-Unlimited-06.12.24 Airborne-FltTraining-06.13.24

Airborne-Unlimited-06.14.24

Fri, Jun 11, 2010

OOPS! Delta Mixes Paperwork, Sends Kids To Wrong Destinations

Airline Has Apologized For The Mixup

It's really every parent's nightmare. Two children traveling as unaccompanied minors on Delta Airlines wound up at the wrong destination after what the airline called a "paperwork mixup." Thursday found the airline apologizing to both families.

The two kids, who are not related and were on separate itineraries, were connecting through Minneapolis/St. Paul when the problem arose. The Associated Press reports that the 9-year-old boy headed for Boston landed in Cleveland instead, and a girl going to Cleveland wound up in Boston. The Atlanta Journal Constitution says both were traveling as unaccompanied minors, a service offered by most airlines.

Neither child has been identified citing privacy concerns. The boy was going to visit his grandparents in Boston from his home in Spokane, WA. His grandfather did not take the news well, telling the Minneapolis Star Tribune "I know mistakes happen, the this shouldn't have."

Delta has apologized for the incident, and says it quickly rectified the problem, getting both kids to their ultimate destinations. They flew the additional legs at no cost, and USA Today reports that the airline gave the families full refunds for the tickets, as well as credits for future travel ... along with the apologies.

FMI: www.delta.com

Advertisement

More News

ANN FAQ: Submit a News Story!

Have A Story That NEEDS To Be Featured On Aero-News? Here’s How To Submit A Story To Our Team Some of the greatest new stories ANN has ever covered have been submitted by our>[...]

Aero-News: Quote of the Day (06.12.24)

“The legislation now includes a task force with industry representation ensuring that we have a seat at the table and our voice will be heard as conversations about the futur>[...]

ANN's Daily Aero-Linx (06.12.24)

Aero Linx: Waco Museum The WACO Historical Society, in addition to preserving aviation's past, is also dedicated and actively works to nurture aviation's future through its Learnin>[...]

ANN's Daily Aero-Term (06.12.24): Adcock Range

Adcock Range National low-frequency radio navigation system (c.1930-c.1950) replaced by an omnirange (VOR) system. It consisted of four segmented quadrants broadcasting Morse Code >[...]

Airborne Affordable Flyers 06.06.24: 200th ALTO, Rotax SB, Risen 916iSV

Also: uAvionix AV-Link, Does Simming Make Better Pilots?, World Games, AMA National Fun Fly Czech sportplane manufacturer Direct Fly has finished delivering its 200th ALTO NG, the >[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2024 Web Development & Design by Pauli Systems, LC