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Fri, Jan 16, 2004

Raytheon Teams with Aviall for Expanded Parts Availability

Raytheon Aircraft Parts Inventory & Distribution (RAPID) has teamed with Aviall Inc. to further increase the quantity and range of spare parts available for Beechcraft and Hawker customers. Aviall, which markets and distributes products for more than 215 aviation manufacturers, will provide a full line of non-factory parts such as aviation batteries, hoses, wheels and brakes, oxygen and paint mixing services. These parts listings, totaling more than 60,000, have been integrated into the RAPID web site for immediate customer access. The expanded listings were activated in late 2003.

“Our partnership with Aviall gives Beechcraft and Hawker customers a greater variety of parts selection in a seamless transition,” said Ed Dolanski, Vice President – Customer Support Operations for Aircraft. “Customers will be able to access and order every part they need, from factory-built to accessories, all in one web site.”

The system will also work in conjunction with RAPID’s new Worldwide Inventory Network (WIN), which links RAPID’s inventory list with participating Authorized Service Centers. Customers can order parts directly from RAPID or service centers, allowing more convenience and timeliness, especially for hard-to-find and out-of-stock parts.

“Our e-business solutions are changing the landscape for customer service in aviation,” Dolanski said. “We are creating industry-leading programs and systems that are providing greater flexibility and responsiveness from the manufacturing standpoint, and much more convenience for our customers.”

“As we expand our OEM partnerships by leveraging our award-winning information technology and supply-chain management capabilities, we continue to strengthen our ability to serve aviation customers and suppliers alike,” said Dan Komnenovich, President and Chief Operating Officer of Aviall Services.

FMI: www.raytheon.com, www.aviall.com

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