Aero-News: Quote of the Day

ANN's Quote of the Day usually derives from current news, though we reserve the right to pick quotes out of history that have a bearing on the day's events and issues.

Sometimes, you'll find them timely and in keeping with the content of the day's news... and sometimes, they'll just be thought-provoking.

Reader suggestions and comments are welcome... and if particularly intriguing, timely, or poignant, may themselves become future Quotes of the Day.

Let us hear from you, folks!

Aero-News Quote of the Day

"I continue to be disturbed by what happened on this flight and I deeply apologize to the customer forcibly removed and to all the customers aboard. No one should ever be mistreated this way. 

"I want you to know that we take full responsibility and we will work to make it right.

"It’s never too late to do the right thing. I have committed to our customers and our employees that we are going to fix what’s broken so this never happens again."

Source: Statement from United Airlines president and CEO Oscar Munoz concerning an incident in which a passenger was bodily dragged off a United flight.

FMI: www.united.com