Quintiq Planning Solution Expected To Improve Efficiency, Reduce Costs

The Queensland section of the Royal Flying Doctor Service of Australia (RFDS), one of the largest and most comprehensive aero-medical organizations in the world, has selected Quintiq to supply it with a multi-resource planning solution. Quintiq said Tuesday that software will unify RFDS' planning processes so it will be able to optimally utilize its prime resources and reduce administrative expenses associated with planning.

RFDS, a non-profit organization supported by the Commonwealth and State Governments, uses aviation, medical and communications technologies to deliver extensive primary health care and 24-hour emergency service to people throughout the remote areas of Australia. In Queensland, RFDS has a fleet of 17 aircraft operating from 7 bases located across the state and conducts more than 80,000 patient consultations per year.

The new system will help RFDS by providing a unified planning system throughout the organization, facilitating wider use of resources by enabling better cooperation and communication between the numerous bases. The improved resource utilization will reduce RFDS' need for external resources, such as accommodation and chartered aircraft. And, by integrating the planning processes, the solution will give RFDS' managers access to more consistent information for improved decision making. Additionally, Quintiq will replace labor-intensive planning processes currently performed by RFDS' planners, thereby lowering labor expenses, reducing administrative inefficiencies and eliminating errors that traditionally occur with manual rostering processes.

"We selected Quintiq as a strategic planning tool to help us unify our planning processes and reduce overall costs," said Nino Di Marco, CEO of RFDS (Queensland Section). "We are seeing demand for our services grow through the provision of a broader range of services to a growing number of people. We are very confident that Quintiq will support our growing needs well into the future."

Paul Shepherd, Business Unit Director at Quintiq, added, "The Royal Flying Doctor Service is an Australian icon known throughout the world. We are very pleased to be supporting them in reducing costs and improving efficiencies as we know that the results will benefit so many people. We look forward to making this a successful project for them as we continue toward being the multi-resource planning solution of choice." RFDS expects to be up and operating with the system in February.

FMI: www.flyingdoctor.net