Passengers Buying Tickets Before April 9 And Traveling After May 5 Eligible

Delta Air Lines announced Friday it will offer a rebate of the new $25 fee for checking a second bag to customers who purchased tickets from Delta prior to April 9, 2008 and traveled on or after May 5.

As ANN reported, Delta joined most of the major US air carriers to charge the extra baggage fee as a mechanism to respond the rising costs of fuel. Delta also increased fees for certain other optional services for passengers on flights.

Customers wishing to request a rebate should complete the form at the Delta Air Lines website. Rebates are limited to $25 per passenger, per flight.

Under Delta’s contract of carriage, the baggage rules in effect on the date a passenger’s travel begins are the rules that apply to that passenger’s transportation on Delta. In response to customer feedback and as a matter of goodwill, the airline decided to make a one-time exception to the rules established in its contract of carriage by offering rebates of the second checked bag fee to those passengers who purchased tickets before this new fee was announced on delta.com.

On April 9, 2008 Delta posted on its Web site information regarding a new $25 charge for checking a second bag beginning May 5, 2008. The $25 fee for a second checked bag continues to apply for all tickets purchased on or after April 9.

FMI: www.delta.com/bagfee