Mon, Apr 25, 2016
Company Becomes Responsible For Providing All Parts For Gasoline Engines
Continental Motors Group has partnered with Aviall as its domestic and international Master Distributor for aftermarket parts, effective immediately. Aviall will from today be responsible for providing Continental Motors gasoline engine spare parts. Diesel parts will be added in Phase II at a later date.
“Continental Motors strives to enhance customer experience and improve customer satisfaction. Aftermarket parts availability was one of the areas where we saw room for improvement,” says Robert Boggan, Vice President Sales, Marketing and Customer Service, Continental Motors Group. “By partnering with Aviall, we benefit from their experience in supplying parts from stocking locations worldwide, and expect a much smoother process going forward.”
Aviall, a Boeing company, has a network of 40 customer service centers located around the world. More than 230 dedicated global team members provide sales and support across the aviation industry. Eric Strafel, Aviall President and CEO, said of the new partnership: “We are pleased to add Continental Motors’ products to our market basket, and to continue the strong relationship our companies have enjoyed. We have invested tremendously in our infrastructure to provide exceptional customer service and to consistently deliver the right part, at the right time. Our agreement with Continental Motors will allow us to strategically expand upon these capabilities in the General and Business Aviation marketplace, and deliver on bringing valued products and services to even more customers.”
Aviall has committed to immediately increase its stock of Continental parts across the globe to ensure immediate delivery to customers worldwide. This commitment includes stocking and supplying Continental’s line of FAA approved Lycoming parts, Titan experimental and certified parts. Furthermore, Aviall has pledged to meet industry-leading rates of stocking, fulfillment and shipment accuracy.
Effective April 20, all Continental parts, Continental FAA-approved parts for Lycoming engines, and Titan experimental parts can be ordered from Aviall.
(Source: Continental Motors news release)
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