First Intro Of Residential Service In City Expands Partnership

The partnership between DoorDash and Wing has for the first time introduced residential food delivery to Charlotte, North Carolina, as it expands operations beyond its current U.S. customers in Southwest Virginian and the Dallas-Fort Worth metro area. The partnership first launched drone delivery in Australia in 2022.

The drone delivery service is available to eligible customers in southern Charlotte who live within about four miles of the Arboretum Shopping Center. They are able to order foods from a selection of local and national restaurants including Curry Junction, Matcha Café Maiko, Joa Korean food, and Panera Bread.

Panera is the city’s first national brand available for drone delivery, and for a limited time, customers can enjoy a bowl of Panera’s iconic mac & cheese delivered via the DoorDash app for just $1.

Harrison Shih, Head of Product for DoorDash Labs said, “Autonomous delivery will help shape the future of local logistics, and we’re proud to introduce drone delivery to Charlotte for the first time with Wing. What makes this launch special isn’t just the technology, it’s the experience.

“Whether it’s your favorite Panera sandwich, a savory snack from DashMart, or a local matcha latte on DoorDash, there’s something special about watching your order arrive by air in minutes. DoorDash and Wing aren’t just delivering faster, we’re delivering what’s next.”

The partnership emerged through DoorDash Labs, the company’s robotics and automation segment that focuses on identifying and integrating autonomous solutions to enhance the customer experience. DoorDash also partners with Coco Robotics for sidewalk robot delivery.

Meenakshi Nagarajan, Chief Digital Officer for Panera Bread, said, “We are committed to continuously redefining convenience and unlocking innovative ways to enhance the Panera experience, and we’re thrilled to partner with DoorDash and Wing on this pilot. This partnership offers a cutting-edge way to deliver the quality and craveability that our guests know and love, right to their doorstep.”

FMI:  wing.com/ , www.doordash.com/home