First Team Established In Dallas, TX In 2000

Duncan Aviation is celebrating the 15th anniversary of the opening of its first engine Rapid Response Team location.

In 2000, Duncan Aviation saw a need to support business aviation customers with dedicated, ready-to-travel turbine engine technicians. A small office dubbed “Engine Rapid Response” was opened in the Dallas area, becoming Duncan Aviation’s first mobile engine services launch office.

The Dallas team was quickly joined by others located in Denver, Phoenix and Fort Lauderdale. All consisted of up to four engine technicians specializing in engine troubleshooting, regional support and AOG assistance.

Today there are more than 30 factory-trained technicians in 13 Engine Rapid Response offices performing nearly 2,000 AOG and in-field events per year. They are strategically positioned across the United States from Seattle to Fort Lauderdale and Long Beach to New York. All are well-equipped with the necessary tooling and a long list of capabilities that include troubleshooting, routine periodic inspections, vibration surveys, on-the-wing repairs, engine removals and reinstallations and line maintenance that  includes LRU changes and borescope inspections.

They support all Honeywell engine and APU models, Pratt & Whitney JT15D, 300 and 500 series, General Electric CF34, Williams FJ44 and the Rolls Royce Spey/Tay/BR engine models.

Rapid Response Teams are able to be quickly dispatched to a customer’s hangar or AOG location, anywhere in the world, in as little as 24 hours, according to a company news release. Yet they work with the full support of Duncan Aviation’s engine service centers in Lincoln, Nebraska, and Battle Creek, Michigan. The full-service centers can provide additional tooling and technicians as needed.

FMI: www.DuncanAviation.aero