Aero-News: Quote of the Day

ANN's Quote of the Day usually derives from current news, though we reserve the right to pick quotes out of history that have a bearing on the day's events and issues.

Sometimes, you'll find them timely and in keeping with the content of the day's news... and sometimes, they'll just be thought-provoking.

Reader suggestions and comments are welcome... and if particularly intriguing, timely, or poignant, may themselves become future Quotes of the Day.

Let us hear from you, folks!

Aero-News Quote of the Day

"This is going to make the sessions available to a much wider group of technicians around the world and it will greatly enhance peer interaction, and enhance the learning experience for Citation technicians and operators. This is part of our ongoing, industry-leading effort called ServiceDirect that is changing how service and support are delivered to aircraft operators. It's all about making sure our customers have the support they need in the most effective way we can deliver it."

Source: Mark Paolucci, senior vice president, Customer Service, in remarks about Cessna decision to begin offering its annual Citation maintenance and overhaul (M&O) sessions, normally held during the National Business Aviation Association meeting and convention, several weeks earlier via global webcast as part of its ongoing thrust to change the way business jet support is offered to operators around the world..

FMI: www.cessna.com