Tenzing and ARINC Partner to Provide Simpler Airline Email
Connection
Tenzing Communications and ARINC
Incorporated have announced an agreement making it even easier for
airlines to equip their fleets with inflight email connectivity and
give passengers immediate access to their email, both during flight
and on the ground.
Alan McGinnis, CEO of Seattle-based Tenzing said, "Passengers
asked for email connectivity and we listened. Through this
collaborative partnership with ARINC, we are making it even quicker
and easier to stay connected with wireless in the sky and on the
ground."
Airlines that want to enable their aircraft for email can do so
by installing Tenzing's software onto their existing onboard LAN
infrastructures. ARINC performs the Internet Service Provider (ISP)
role for passengers, integrating with the Tenzing application and
managing the billing, customer care, and assignment of email
accounts where needed. This provides airlines with an end-to-end
solution for inflight email services to passengers. ARINC's ISP
capability is provided by ARINC's partner Airpath Wireless Inc. The
companies recently formed Opti-Fi Networks(SM), Ltd. to deliver
public and private wireless LAN services to airports.
Said Graham Lake, Vice President
ARINC Europe Middle East and Africa, "This extension of ARINC's
capabilities is a further illustration of our commitment to deliver
world class solutions to the aviation industry. It leverages
ARINC's strategic initiatives in several areas, including inflight
communications, applications, and wireless technology. This new
product offering further augments ARINC's expansion plan, supported
by our recent opening of a new regional office in Dubai."
Passengers traveling on aircraft
equipped with Tenzing software with ARINC as the preferred ISP
partner will have two ways to access their email in flight:
- Those who are members of one of Tenzing's other partner ISPs
can simply use their existing username and password to connect,
or
- They can set up an account in flight by subscribing to ARINC's
inflight ISP services.
In addition to performing billing and customer care, ARINC will
provide passengers with a free e-mail account, as well as a
username and password, which not only provides access in flight but
also once the passenger is on the ground.
The ARINC ISP solution is available to airlines regardless of
their choice of air-to-ground service provider, making it easy for
airlines to provide their passengers with the freedom of mobile
e-mail connectivity.