Fri, Feb 17, 2012
Thousands Of Passengers Stranded, Told To Make Other
Arrangements
When budget carrier Air Australia found its self without the
money to maintain its daily operations on Friday Australian time,
it parked its planes and told thousands of passengers they need to
make other travel arrangements.
That includes those who may have been far from home with tickets
on the airline.
The Australian Broadcasting Corporation (ABC) reports that the
Brisbane-based airline flies to destinations like Hawaii, Bali, and
Thailand. Passengers who may have been expecting to get home on Air
Australia were told their tickets would not be honored.
The airline said it was talking to other carriers such as Qantas
and Virgin in an effort to help get its stranded passengers home, a
number believed to be around 4,000 people. But on its web site, the
airline posted a list of "frequently asked questions" in which it
tells passengers "In the short term, the fleet will be grounded. It
currently appears that there are no funds available to meet
operational expenses so flights will be suspended immediately. For
clarity, it also appears highly unlikely there will be any flights
in the short to medium term."
Passengers who have paid for tickets are told "The flight will
not take place. You should make alternate arrangements. As the
flights will not take place, you may be entitled to a refund. This
is dependent on how you paid for your flight (i.e. cash, credit
card) and / or from where you purchased the ticket (website, travel
agent, etc.)."
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