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Sat, May 09, 2020

Frontier Airlines Wants to Take Your Temperature

Will Implement Airport Temperature Screenings Effective June 1

Following a much criticized and somewhat offensive attempt, since retracted, to charge passengers for emptying middle seating, Frontier is now mandating the need to take your temperature.

Frontier Airlines has announced it will implement temperature screenings for all passengers and team members prior to boarding flights, effective June 1, 2020.

Anyone with a temperature of 100.4 degrees Fahrenheit or higher will be denied boarding.

Additionally, effective May 8, passengers will be required to wear face coverings on all flights, as previously announced in late April.

“The health and safety of everyone flying Frontier is paramount and temperature screenings add an additional layer of protection for everyone onboard,” said Frontier Airlines CEO Barry Biffle. “This new step during the boarding process, coupled with face coverings and elevated disinfection procedures, will serve to provide Frontier customers an assurance that their well-being is our foremost priority and we are taking every measure to help them travel comfortably and safely.”

Customers will be screened via touchless thermometers prior to boarding. If a customer’s temperature reading is 100.4 degrees or higher, they will be given time to rest, if the flight departure time allows, before receiving a second check. If the second check is 100.4 degrees or higher, a Frontier gate agent will explain to the customer that they will not be flying that day for the health and safety of others. Frontier will work with that customer to rebook travel on a later date or otherwise accommodate the traveler’s preferences with respect to their reservation.

Additionally, all Frontier airport team members will be held to the same standard and not be allowed to work if their temperature is 100.4 degrees or higher at the start of their shift. Frontier will not maintain a record of the temperatures of passengers or team members.

Biffle noted that the company believes passengers should be screened as they are entering an airport and the Transportation Security Administration and airport authorities may be working to lay that groundwork. In the meantime, Frontier intends to conduct its own temperature screenings until such a plan is put in place.

FMI: www.flyfrontier.com

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