Thu, Jan 15, 2009
Joins Delta, Four Others Offering North American Service
United Airlines will begin offering
in-flight internet service to customers onboard 13 Boeing 757s on
transcontinental routes in the second half of this year, the
Chicago-based carrier announced Wednesday.
Aircell's Gogo Inflight Internet service will turn the "premium
service" aircraft into flying Wi-Fi hotspots, enabling customers to
surf the Web, check e-mail, instant message and access corporate
VPNs on their Wi-Fi-enabled devices.
The service will be available to United passengers traveling in
all classes of service for a flat fee of $12.95, in line with other
airlines charge for the service on flights greater than three
hours. American, Delta, Virgin America, and Air Canada also have
rolled out the service, most on a trial basis.
"We are investing in products and services that are most
important to our customers, and having Wi-Fi access on board is
something that they have told us is key to making their flights
more productive and enjoyable," said Dennis Cary, senior vice
president and chief customer officer -- United Airlines.
"I can't think of a better way for Aircell to usher in 2009 as
the year of Inflight Internet than by announcing our partnership
with United," said Jack Blumenstein, Aircell president & CEO.
"Passengers love Gogo Inflight Internet service and the freedom it
gives them to be productive, connected and entertained.
Forward-thinking airlines like United are putting the power of Gogo
in their passengers' hands and reaping the revenue and customer
loyalty benefits that it brings."
United will monitor customer feedback to determine whether to
extend Gogo to other mainline flights.
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