Company Wants To Take Back Glass Panel Segment

Avidyne announced Monday morning they are now holding themselves to a higher standard in terms of their commitment to customer service... part of the company's resurgent push to take back the glass panel segment from Garmin.

The Platinum AOG service guarantee now provides their users with a replacement of their product within 48hrs. If Avidyne is unable to replace the product within that time, they will extend the customer's warranty for an additional six months.

As a bonus, this service will be provided to those customers that are still under warranty and is effective immediately for all in-warranty and FLEX extended warranty customers at no additional charge.

The company also states if your Avidyne product is out of warranty, there is no need to worry. Avidyne is offering owners the option to reinstate their warranty coverage. Although this coverage is only available in North America, they are expected to roll out a similar package for their international customers later on this year.

The warranty announcement was but one of several notable news items to come from Avidyne this week in Oshkosh. As ANN reported, Avidyne also announced Entegra PFD4000 -- a scaled down, 8" version of the original Entegra. The company is also demonstrating its version of a synthetic vision system, on a 15" PFD display.

The PFD4000 comes with a remote ADHRS unit so it can retrofit into a greater line of existing older aircraft. This will allow Avidyne to further penetrate the OEM market.

The PFD4000 will be available with the synthetic vision, but President Dan Schwinn would not comment this early as to how much the new PFD4000 would cost... saying only, "it will be competitive in price to other like models."

Likewise, Dan added, "People will only put what they can fit and what they afford into their aircraft. And Avidyne intends to fill that need."

FMI: www.avidyne.com