Manufacturing, Support, And Service Exclusively From Narco

Michael Coates, CEO & President of the Australian XCOM Avionics, and Alan Hanks, CEO & President of Narco Avionics, Inc. have jointly announced that all XCOM  2 1/4" Avionics VHF 760 Aircraft Transceivers will now be sold and marketed exclusively through the Narco Avionics Dealer Network and Original Airframe Manufacturers (OEMs) in the US and Canada.

The announcement follows a Joint Manufacturing Agreement reached by the two companies last October, designed to solve practical concerns about production issues and reduce shipping costs.

"Since the radio's inception, the XCOM has been built in Australia with a large majority (approximately 90%) of our product being shipped internationally with most of this going to the USA," XCOM representatives told ANN. "Production issues in Australia have forced us to look for another manufacturer, we tried several manufacturers in Australia but none of these could offer reliable and quality production -- which basically meant we had a fantastic product that was being let down by poor manufacturing which was out of our control.

"The best way around this was to find a manufacturer who is already familiar with avionics and has the ability to manufacture correctly to TSO standards, will stand behind their work, and most importantly take pride in what they are doing. For this reason we have entered into a cooperation with Narco Avionics, who are the world's longest standing avionics business."

Company personnel add the new partnership "gives XCOM the complete confidence that our product will be manufactured and tested beyond the standards which are required for efficient and continuous, long-term, durable operations. It really means we can stand behind our product with more confidence than ever before and it also gives Narco exposure to the LSA, experimental and Ultralight market which is rapidly expanding.

"And it also means that the price to our US customers will come down because most of the parts that are used in the XCOM radio are actually sourced from the USA, then sent to Australia (which costs a lot of money in freight), produced into the radio and then shipped back to the USA (which costs a lot of money in freight). Overall, our customers will find a number of improvements, which include better customer service because they are not geographically isolated on the other side of the world, delivery and repair times will be quicker, and the price of the radio will come down."

The XCOM Avionics 2 1/4" VHF 760 has been manufactured by Narco Avionics, Inc. in Fort Washington, PA for several months. It will be completely supported and serviced -- both in and out of warranty -- by Narco at its Fort Washington, PA facility.

FMI: www.narco-avionics.com, www.xcomavionics.com