Rerouted AA Flight On Tarmac Eight Hours | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Recent Daily Episodes

Episode Date

AMA Drone Report

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday

Airborne-Thursday

Airborne-Friday

Airborne-Unmanned w/AUVSI

Airborne On ANN

AMA 10.19.17

Airborne 10.16.17

Airborne 10.17.17

Airborne 10.18.17

Airborne 10.19.17

Airborne 10.20.17

Airborne-Unmanned 10.17.17

Airborne-YouTube

AMA 10.19.17

Airborne 10.16.17

Airborne 10.17.17

Airborne 10.18.17

Airborne 10.19.17

Airborne 10.20.17

Airborne-Unmanned 10.17.17

NEW!!! 2017 AirVenture Innovation Preview -- YouTube Presentation / Vimeo Presentation

Tue, Jan 02, 2007

Rerouted AA Flight On Tarmac Eight Hours

No Food, Dirty Toilets, High Frustration At AUS

Last Friday, December 29, wasn't a good day to be a passenger on American Airlines' Flight 1348 embarking from San Francisco.

Bound for Dallas/Fort Worth International Airport, where it was supposed to land at 11:35 am, storms forced a diversion to Austin-Bergstrom International Airport (AUS) - where it sat on the tarmac for more than eight hours, with no food, dirty toilets and a growing storm within -- one of passenger frustration.
 
"You know, we've got kids here," said Tom Dickson, of Los Altos, CA, by cell phone from the grounded plane. "My 5-year-old daughter has been on here for 11 hours, and there are younger kids than her on here."
 
"I fly a lot domestically and internationally," added Dickson, "and I've never seen anything like this. We've been told several things, and none of it has happened. Even when they tell us something, we can't have any faith in it." Dickson, his wife and daughter were headed for Belize.

Even though passengers tried to stay calm, confusion reigned. "The bathrooms have gone from a gas station to, 'What's the last concert you've been to?'" said Andy Welch, of Linn Creek, MO.

Jeff Hunt, who grew up in Fort Worth was traveling to see his family, said many passengers didn't even have breakfast.

A spokesman for AUS said that although he could not comment on individual airplanes, he was able to verify that four flights from California were stranded on the tarmac from about 1 pm until late evening.

The American Airlines pilot for flight 1348, who declined to give his name, said Friday's incident was a first for him. He added three other planes were also grounded because all of Bergstrom's gates were full.
 
He told his beleaguered passengers: "If I had a place to physically put the plane, I would do it."

It was about 8:15 pm that the pilot took it upon himself to taxi the plane toward the terminal. Passengers were able to deplane at 9:04 pm, after nearly 12 hours on the plane.
 
In all, American canceled 428 flights Friday, with 222 out of DFW. Of the 87 diverted, 20 were later canceled officials said. In addition, the airline canceled about 100 flights for Saturday.
 
American Airlines spokesman Andy Backover said the 87 diversions were double the usual number during a weather event and came at the busiest time of the year for travel. American was "trying its best to get [the passengers] to their destination," he added. He wouldn't say whether the airline has a policy for the amount of time that passengers can spend on grounded airplanes.

According the American Airlines Web site, during delays, cancellations, and diversion events, "American Airlines and American Eagle will provide customers at the airport and onboard an affected aircraft with timely and frequent updates regarding known delays, cancellations, and diversions and will strive to provide the best available information concerning the duration of delays and, to the extent available, the flight's anticipated departure time."

It was back in 2001 that Northwest Airlines agreed to pay $7.1 million to more than 7,000 passengers forced to wait hours on grounded planes at the Detroit airport during a 1999 storm. The airline admitted no wrongdoing in settling the class-action lawsuit.

In that case, some passengers waited 11 hours on board with no food and in some cases, were subject to overflowing toilets. Following the incident, Northwest changed some of its emergency procedures with a policy that passengers must not remain on grounded planes for more than three hours.

FMI: www.aa.com

Advertisement

More News

RFP: ANN Seeking New Site/Facility For Major Studio Upgrade

It's Official: Aggressive Upgrades For New Airborne Programs WILL Require New Digs It's been in development for years, but we're getting to a point where we think we can pull off s>[...]

Airborne-Unmanned 10.17.17: Eagles v Drones, DJI AeroScope, Drone Policy

Also: AeroVironment Award, Washington State Patrol, Altavian Nova UAS, Robotaxis The French Military is training four Golden Eagles to attack drones in flight as a way to defend ag>[...]

Airborne 10.19.17: 200th TBM 900-Series, MooneyShares, E-AB Accident Stats

Also: Supersonic Test, Kobe Steel, Sullenberger Awarded, A-29 Super Tucanos, Textron, 109th AW CDR Daher recently rolled out its 200th TBM 900-series very fast turboprop aircraft s>[...]

Airborne 10.19.17: 200th TBM 900-Series, MooneyShares, E-AB Accident Stats

Also: Supersonic Test, Kobe Steel, Sullenberger Awarded, A-29 Super Tucanos, Textron, 109th AW CDR Daher recently rolled out its 200th TBM 900-series very fast turboprop aircraft s>[...]

Airborne 10.18.17: Airbus C Series Deal, Red Bull!, Drone v Airline

Also: Glasair 2 And 3 Sold, Send Solutions, Blue Angels, SSBJ, D8 Airliner, Stage 5 Aircraft, Global Supertanker Airbus SE and Bombardier are to become partners on the C Series air>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2017 Web Development & Design by Pauli Systems, LC