Recovery From COVID-19 Includes Increased Reactivations

Ready for some good news? Gogo Business Aviation hit 3,000 daily flights late last week, showing strong signs of recovery from the COVID-19 related single-day low-point of 378 daily flights in mid-April.

"I'm encouraged because we're seeing several positive trends taking shape in the market," said Sergio Aguirre, president of Gogo Business Aviation. "We've strived to be a good partner with our customers to get through a very difficult time together, and we're now in the midst of a measurable recovery as flight activity increases."

Business aviation hit a low point in mid-April when many aircraft owners chose to park their aircraft and 30 percent of Gogo Business Aviation's accounts chose to reduce their spending through either account suspensions or service-plan downgrades.

Since that time, however, nearly 60 percent of Gogo's suspended customers have reactivated their service, with approximately 80 percent reverting to their original service plan.

The number of flights flown with active Gogo service onboard has continued to increase, reaching 3,039 flights last Thursday, close to Gogo's pre-COVID average of 3,500 flights per day. Gogo is actively working with customers to reactivate service quickly as flying activity increases, and installations of new AVANCE L5 and L3 are on the rise.

"I've been amazed with the level of productivity and engagement our employees have delivered to help our customers, and the company, get through this unique and challenging time," Aguirre added. "And from an innovation standpoint, we have several positive developments that will be released in the coming weeks that will make your Gogo inflight experience even better."

FMI: www.gogoair.com