Sessions To Be Held Worldwide Beginning April 7
Falcon 2015 Regional Maintenance & Operations (M&O) Seminar Series will kick off April 7 in Seattle, Washington, making its way to nine cities across the United States, Europe and Asia before concluding in Mahwah, New Jersey.
"Face to face meetings are the focal point of our ongoing effort to optimize communications with Falcon operators," said Jacques Chauvet, Senior Vice President of Worldwide Customer Service, Dassault Aviation. "There is no better platform for such face to face contact than our M&O Seminars, which is why we continue to improve and expand the content of the seminar programs so customers can most benefit from these important and valuable interactive events."
The annual M&O Seminar Series is an ongoing tradition, attracting hundreds of Falcon family members to each session. The importance of the series has grown as the Falcon fleet continually expands, recently passing the 2,000 aircraft mark and over 1,200 operators worldwide.
This year's tour will see Paris, France continue with an expanded two-day format while remaining seminars will stick to the convenient one-day format, which has proven popular among operators in Asia and the Americas.
Regional M&O Seminars offer Falcon operators a unique opportunity to communicate directly with Dassault specialists, engineering teams, pilots and supplier representatives on a wide range of topics. They address both operational and technical issues and are designed to help aircraft operators improve the efficiency, reliability and safety of their operations. Topics range from the latest customer service and engineering support initiatives to enhancements in troubleshooting and product reliability.
The seminars are also an opportunity to present and discuss new and exciting products and services. The 2015 series will highlight Falcon Airborne Support, a new service dedicating a pair of long-range Falcon 900s available around the clock for AOG purpose to transport technical teams, tools, spare parts and, in certain situations, provide alternate lift for passengers.
The Seminars include interaction with model and support specialists as well as representatives from Authorized Service Centers, vendors and partners. Certificates of attendance can be issued to participants and serve as credit for recurrent maintenance training.
Dedicated pilot sessions led by Falcon Operational Support Teams will continue in 2015, building on the growing number of Falcon crews eager to learn about the latest developments in flight operations. This year, M&O attendees will be pleased to hear about the steps Dassault is taking to further increase global responsiveness, notably the establishment of a new Pilot Operational Support Team dedicated to operators in the Western Hemisphere. Pilot sessions will also include demonstrations of FalconSphere, the Falcon Flight Doc App and other new performance software.
2015 Regional M&O Series Locations and Dates:
- April 7 Seattle, Washington, USA
- April 9 Chicago, Illinois, USA
- April 15 Shanghai, China
- April 15 & 16 Paris, France
- April 23 Sao Paulo, Brazil
- April 28 Toluca, Mexico
- April 30 Dallas, Texas, USA
- May 12 West Palm Beach, Florida, USA
- May 14 Mahwah, New Jersey, USA
(Image provided by Dassault Falcon)
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