Report: TSA Threatens Man For Asking Who Would Pay For Broken Laptop | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-Unlimited-06.20.22

Airborne-UnCrewed-06.21.22

Airborne-Unlimited-06.22.22

Airborne-Flt Training-06.23.22

Airborne Unlimited-06.24.22

Tue, Oct 30, 2007

Report: TSA Threatens Man For Asking Who Would Pay For Broken Laptop

Agency Supposed To Pay If A Claim Is Filed

A passenger whose laptop computer was broken by Transportation Security Administration guards was reportedly threatened with arrest recently, for complaining about the damage and asking who would pay to repair it.

"I approached the TSA guard who dropped my laptop and I asked him what he was thinking. He didn't even apologize to me. Then I asked him how we could resolve this matter. And he told me that there were too many people waiting to get through the line, and I should move along as not to hold up the screening process," wrote an airline passenger, identified only as "Jake."

"So I asked him again, where can I file a claim to resolve the damage done to my laptop. That's when the supervising TSA guard walked over and told me that I should gather my belongings and move on to the departure terminals and if I create a scene, he would arrest me,"  "Jake" blogged on The Consumerist.com.

Choosing not to make a scene -- and run the risk of getting arrested -- "Jake" gathered his belongings and went to the departure terminal where he asked the information counter to identify the TSA official, and what were his options.

"I told the info lady that he was the one who threatened to arrest me, and that going back would surely result in me missing my flight. She then proceeded to tell me that there weren't any other options in my case."

Upon checking in for his flight he asked the airline official for the TSA Security Supervisors number, the airline obliged... but the number turned out to be no good.

The story has a benign, if not happy, ending. Jake was eventually advised he has a two-year window in which to file a claim with TSA, and may even get reimbursed for his loss within as little as 90 days.

What do you do in a case like this? The TSA recommends filing a claim form, which can be found on the agency's website.

FMI: www.tsa.gov/travelers/customer/claims/forms.shtm

Advertisement

More News

Airborne-Flight Training 06.23.22: Space Training, Piedmont-ALPA, OSH22 PPC

Also: Second Denali, Pilot Frustrations, BMFA Centennial, Opposition to Republic Bid Sierra Space is creating an astronaut training program comprising a commercial human spacefligh>[...]

Airborne 06.22.22: Fire Boss!, BGen McGee Laid To Rest, Buttigieg Threats

Also: Hartzell M20M/TLS/Bravo Prop, Stratolaunch 7th, Radar-Altimeter Concerns, Sierra Space At this year’s Aerial Fire Fighting conference in Nimes, France, Fire Boss LLC si>[...]

Airborne 06.20.22: SMARTWING King Air 350, 'Rise Above' Returns!, 2nd Denali!

Also: ALPA/Delta Letter, Hydrogen-Powered Airship, NJ Airport Improvements, Bahamas Nixes COVID Tests Inflight testing of a Beechcraft King Air 350 fitted with Tamarack Aerospace G>[...]

Airborne 06.24.22: Helicopter SAF, Evergreen 747 4 $ale, Federal Air Marshals

Also: Lunar Fission Reactor, Hawker Hunter Incident, HAV Airlander Airships, Honda and FlightSafety An Airbus H225 has performed the word’s first helicopter flight powered by>[...]

ANN's Daily Aero-Linx (06.25.22)

Aero Linx: The Japan Business Aircraft Association (JBAA) The Japan Business Aircraft Association (JBAA) was established in May 1996 as an incorporated nonprofit organization (in A>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2022 Web Development & Design by Pauli Systems, LC