Tue, Apr 19, 2011
Principal Job Is To Ensure Consistency In Customer Service
Constant Aviation, LLC, a maintenance, repair, and overhaul
facility said Monday that Mandy Morrison was named the
Director of Service & Support at their Cleveland Hopkins
International airport headquarters. Mandy’s main
responsibility will be ensuring consistency with our customers
experience inside our facility by leading our customer support
managers as well as overseeing maintenance planning, material
services, technical support and sales support.
“Providing world-class customer service and exceeding our
customers’ expectations on every visit has been a priority of
the organization since the company was started. With the growth
Constant Aviation has experienced in the last four years it is
important to us to not lose sight of what is important – the
customer experience. We are excited to have Mandy as a part of our
organization. Her proven history of putting the customer first and
making the necessary decisions that will foster long term
relationships with them will be a key asset to our team,”
said Stephen Maiden, President of Constant Aviation.
Mandy joins the organization most recently from L.J. Aviation
where she held numerous positions ending as their Director of
Maintenance. She holds a Bachelor of Arts degree, an A&P
certificate as well as her IA.
“From an internal standpoint, Mandy will bring a sense of
cohesiveness that is necessary to take our organization to the next
level,” continued Maiden.
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