TSA Announces Key Enhancements To Contact Center Procedures | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-Unlimited-04.29.24

Airborne-Unlimited-04.23.24

Airborne-Unlimited-04.24.24 Airborne-FltTraining-04.25.24

Airborne-Unlimited-04.26.24

Mon, Apr 25, 2011

TSA Announces Key Enhancements To Contact Center Procedures

Tracking Number Fulfills Another Requirement From The 9/11 Commission

Individuals who contact the TSA Contact Center (TCC) to report suspicious activity will now receive a tracking number as confirmation of their phone call or email—fulfilling a key requirement of the Implementing Recommendations of the 9/11 Commission Act of 2007 and providing improved follow-up tools for both TSA and the reporting individual.

The change became public through a notice Thursday in the Federal Register.

The tracking number—which enables both TSA and the individual to follow-up on their security concerns if necessary—is intended to provide a documentation mechanism for anyone reporting transportation-related security problems, deficiencies, or vulnerabilities in all modes of transportation.

"TSA is pleased to fulfill another requirement of the 9/11 Commission," said TSA Administrator John S. Pistole. "We encourage the traveling public to continue playing a role in keeping our transportation systems secure by reporting suspicious activity to TSA or local law enforcement."

The TCC was established in June 2002 as a direct line for the traveling public to contact TSA. Through the TCC, TSA receives information concerning potential threats to transportation security and responds to comments and questions from the public regarding processes and procedures at airports.

FMI: www.tsa.gov

Advertisement

More News

ANN's Daily Aero-Term (04.28.24): Airport Marking Aids

Airport Marking Aids Markings used on runway and taxiway surfaces to identify a specific runway, a runway threshold, a centerline, a hold line, etc. A runway should be marked in ac>[...]

Aero-News: Quote of the Day (04.28.24)

"It is extremely difficult, if not impossible, for manned aircraft to see a drone while conducting crop-enhancing and other aerial applications at low altitudes and high speeds. We>[...]

ANN's Daily Aero-Linx (04.28.24)

Aero Linx: The Skyhawk Association The Skyhawk Association is a non-profit organization founded by former Skyhawk Pilots which is open to anyone with an affinity for the A-4 Skyhaw>[...]

Aero-News: Quote of the Day (04.29.24)

“The T-54A benefits from an active Beechcraft King Air assembly line in Wichita, Kansas, where all required METS avionics and interior modifications are installed on the line>[...]

ANN's Daily Aero-Linx (04.29.24)

Aero Linx: Aerostar Owners Association The Association offers the Aerostar Owner a unique opportunity to tap an invaluable source of information concerning the care and feeding of >[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2024 Web Development & Design by Pauli Systems, LC