"Hassles due to misidentification and the resulting necessity
to stand in line to check in at the ticket counter is consistently
among the deepest -- and most valid -- complaints of the traveling
public. Thousands of passengers are inconvenienced each day, and
this change should provide a way to eliminate the vast majority of
these situations. This is good for travelers and for security,
because as we make the checkpoint environment calmer, it becomes
easier to spot individuals with hostile intent."
Source: Homeland Security Secretary Michael
Chertoff. On Monday, the Department of Homeland Security unveiled
improvements aimed at strengthening aviation security while
decreasing the hassle factor for travelers.