Fri, Oct 04, 2013
Survey By Frequent Business Traveler Magazine Shows Low Marks For The Agency
Eighty-five percent of frequent flyers think that the TSA is doing either a poor or fair job in performing security screenings at the nation's airports, according to a new survey of frequent flyers conducted by Frequent Business Traveler magazine.
The survey finds that the typical American frequent flyer continues to hold the TSA in fairly low regard with 65.6 percent of respondents indicating the TSA's screening procedures are either not effective or not too effective at preventing acts of terrorism on an aircraft. In contrast, 26.6 percent indicated the procedures are somewhat effective, 6.8 percent said very effective, and 1.2 percent said extremely effective.
A total of 2,415 respondents took part in the online survey conducted from August 9 through September 10 in partnership with FlyerTalk, the world's largest online travel community.
"This year's survey results demonstrate that there is still much work to be done at America's airport security checkpoints," said Jonathan Spira, editorial director, Frequent Business Traveler.
Other Key Findings
- Nearly 45 percent stated they were not satisfied with their last security experience; 29.6 percent said they were either satisfied, very satisfied, or extremely satisfied.
- Slightly less than half (46.2 percent) said that the TSA was doing a poor job in airport security screening, 38.2 percent rated it fair, 14.7 percent rated it good, and only one percent rated the agency's work as excellent.
- Nearly half (45.9 percent) of survey respondents have used PreCheck, the TSA trusted traveler security lanes. Eighty percent of those who have used the service reported they were either satisfied, very satisfied or extremely satisfied with the experience.
Frequent Business Traveler conducted a similar survey last year where the TSA's negative ratings were higher. This year, the administration received improved marks in every category – the amount of frequent flyers who found the TSA to be doing a poor or fair job in airport security screenings dropped by five percentage points. The percentage of survey respondents who found the TSA's efforts ineffective at preventing acts of terrorism dropped by ten percentage points. In recalling their latest experience, 21 percent fewer flyers were dissatisfied with their most recent TSA encounter.
Nearly twice as many travelers reported taking part in the TSA's PreCheck trusted traveler program, a figure that likely plays into the increased satisfaction rate among survey participants. In addition, a greater percentage of PreCheck participants reported being very satisfied with the program: 80 percent were satisfied or very satisfied compared to last year's 73 percent.
More News
Hold Procedure A predetermined maneuver which keeps aircraft within a specified airspace while awaiting further clearance from air traffic control. Also used during ground operatio>[...]
Altitude Readout An aircraft’s altitude, transmitted via the Mode C transponder feature, that is visually displayed in 100-foot increments on a radar scope having readout cap>[...]
Aero Linx: European Hang Gliding and Paragliding Union (EHPU) The general aim of the EHPU is to promote and protect hang gliding and paragliding in Europe. In order to achieve this>[...]
Also: Skydio Chief, Uncle Sam Sues, Dash 7 magniX, OR UAS Accelerator US Secretary of the Air Force Frank Kendall was given a turn around the patch in the 'X-62A Variable In-flight>[...]
"The need for innovation at speed and scale is greater than ever. The X-62A VISTA is a crucial platform in our efforts to develop, test and integrate AI, as well as to establish AI>[...]