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Tue, Jan 08, 2013

Quick Turn-Around: Aspen Issues Correction For XM WX Data Issue

Affects Evolution Flight Displays with EWR50 Evolution Weather Receiver

ANN has been informed that there is a recent issue that has cropped up with Aspen Evolution Flight Displays with EWR50 Evolution Weather Receivers... but we've been informed that a fix is already in the pipeline.

An Aspen memo to their customers indicates that there is a "known, temporary issue with displaying XM weather on your Evolution Flight Displays."

The company informed its users that, "The Evolution Software that interfaces with your weather receiver continually checks the age of the XM weather information it is receiving in order to ensure that the most current information is displayed; under normal operation when the information is updated, the software discards the expired weather data. The software issue treats all weather data received as old and so will not load any weather data to the displays.

The software issue became evident on January 1, 2013. Since that time, our engineers have developed, tested and released a new software update, Evolution Software version 2.6.1 that resolves this condition. The software update will be available this week."

For those experiencing this issue, customers are instructed to contact their local Aspen authorized dealer to arrange having the new software version installed in their applicable flight display(s). The update is free and, "the labor to install it is covered in full
by Aspen."

FMI: www.aspenavionics.com/support, salessupport@aspenavionics.com

 


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