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Wed, Dec 23, 2009

BTC: DOT Tarmac Delay Rule May Force Airlines To Restructure Peak Schedules

Coalition Applauds New 3-Hour Extended Tarmac Delay Rule

The Business Travel Coalition (BTC) praised Secretary Ray LaHood and the U.S. Department of Transportation (DOT) Monday for its rulemaking process that resulted in landmark passenger protections, including a requirement for airlines to deplane passengers after 3 hours of an extended tarmac delay if it is safe and operationally feasible to do so. Passenger protections concerning tarmac delays have been debated for some 10 years, and BTC says Senators Barbara Boxer (D-CA) and Olympia Snowe (R-ME) deserve significant credit for drawing official Washington attention to this serious problem in recent years.

But the group also says the 3-hour rule simply will not work at the 3 New York City-area airports, and other over-scheduled major hubs, unless incumbent airlines rationalize and de-peak their schedules and operations. Each airline will have to look at their entire system and restructure, or they will violate the new rule virtually every day. U.S. global carriers will have to consider changes to their domestic and international schedules and operations. The problem of congestion and delays could be substantially alleviated with this 3-hour rule.
 
BTC Chairman Kevin Mitchell stated, "Passengers will likely experience problems during the period when airlines are reengineering their businesses as 120 days is not sufficient time for airlines to prepare for this kind of fundamental and complex change-management process. Over the longer term, however, passengers will move throughout the aviation system much more efficiently and business travelers in particular will recapture productivity lost sitting on delayed aircraft."

"All passengers will benefit from the requirement that airlines must provide food, water, operable lavatories and medical attention as needed. Importantly, passengers will finally have hope and realistic expectations that there is an exit strategy should a flight be destined to remain excessively delayed," he added.

FMI: www.businesstravelcoalition.com

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