Southwest Continues Its Push To Lure Business Travelers | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-Unlimited-05.20.24

Airborne-Unlimited-05.28.24

Airborne-FlightTraining-05.29.24 Airborne-Unlimited-05.30.24

Airborne-Unlimited-05.24.24

Fri, Nov 09, 2007

Southwest Continues Its Push To Lure Business Travelers

Adds Liquor, FF Perks To The Battle Between 'Apple Juices' And 'Coffees'

If there was any question before of just how serious Southwest Airlines was with its push to lure more business travelers to the carrier... that's been answered. This week, in addition to radically altering its storied "cattle call" boarding process, Southwest -- once considered an airline-for-the-masses -- also announced new perks for passengers paying higher-price, last-minute airfares.

"Southwest is differentiating its product without changing its core philosophy," said Southwest CEO Gary Kelly Wednesday, stressing earlier statements the airline planned to shed its "one-size-fits-all approach."

Dubbed "Business Select," for a $10-$30 premium over the cost of a regular, full-fare ticket, travelers will receive a guaranteed "A" group boarding pass; extra Rapid Rewards credits; a free drink coupon; and the option of a full refund or changeable fare if they need to cancel their trip.

We dunno... the philosophy sure SOUNDS different.

Southwest will also reward its most frequent fliers, beyond the current Rapid Rewards program. Effective Wednesday, members who fly 32 flight segments per year will be considered "A-List" passengers... who will be automatically checked in for their flights. In Kelly's words, the move "gives our customers something to aspire to."

However you may feel about such radical changes to Southwest's business philosophy, it's not hard to see why the airline is making such a move. Though Southwest made its name on offering cheap airfares for a bread-and-butter clientele, including families... that's not where the money is anymore.

"We're giving business travelers new reasons to choose Southwest," Kelly (below) said, adding the changes "set the stage to give customers a reason to spend more."

Available Business Select fares will be capped at about 10 percent of available seats on each flight, reports The Dallas Morning News.

The changes extend to Southwest's website, as well. Regular, non-"Select" full-price fares will now be referred to as "Business Fares", while all discounted fares will be grouped under the catch-all "Wanna Get Away" category.

Maybe "Bourgeoisie" and "Proletariat" classifications were a bit too esoteric... but the "Coffee" and Apple Juice" analogy favored by Klyde Morris might have worked...

FMI: www.southwest.com

Advertisement

More News

ANN FAQ: Contributing To Aero-TV

How To Get A Story On Aero-TV News/Feature Programming How do I submit a story idea or lead to Aero-TV? If you would like to submit a story idea or lead, please contact Jim Campbel>[...]

ANN's Daily Aero-Linx (05.29.24)

Aero Linx: International Association of Professional Gyroplane Training (IAPGT) We are an Association of people who fly, build or regulate Gyroplanes, who have a dream of a single >[...]

ANN's Daily Aero-Term (05.29.24): NORDO (No Radio)

NORDO (No Radio) Aircraft that cannot or do not communicate by radio when radio communication is required are referred to as “NORDO.”>[...]

Airborne 05.28.24: Jump Plane Down, Starship's 4th, Vision Jet Problems

Also: uAvionix AV-Link, F-16 Viper Demo, TN National Guard, 'Staff the Towers' A Saturday afternoon jump run, originating from SkyDive Kansas City, went bad when it was reported th>[...]

ANN's Daily Aero-Term (05.30.24): Beyond Visual Line Of Sight (BVLOS)

Beyond Visual Line Of Sight (BVLOS) The operation of a UAS beyond the visual capability of the flight crew members (i.e., remote pilot in command [RPIC], the person manipulating th>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2024 Web Development & Design by Pauli Systems, LC