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Wed, Aug 13, 2008

Report: Soldiers Must Pay To Check Duffels On American Airlines

Really, AA? I Mean... Seriously???

Well, so much for being able to report a nice story about a US airline, without that same carrier providing its own sad counterpoint.

Regardless of whether it's a time of war or not, it is a longstanding tradition among American businesses to cut a break to traveling US servicemen whenever possible. That tradition is officially out at American Airlines... and one of the nation's largest veterans groups is telling the airline to straighten up and fly right.

The Washington Times reports American recently charged two soldiers from Texas $100 and $300 respectively to check their extra duffel bags, and defended the practice by pointing out that the fees are eligible for reimbursement. Or, as airline spokesman Tim Wagner explained, "Because the soldiers don't pay a dime, our waiver of the fees amounts to a discount to the military, not a discount to soldiers."

Veterans of Foreign Wars spokesman Joseph Davis counters that service members headed for a war zone should not have to worry about filing expense reports when they get there, or pay the fees out-of-pocket in the meantime.

"That's a lot to ask when the service member has much more important things on their minds, such as staying alive and keeping those around them alive," Davis noted.

The VFW is asking the Air Transport Association to ask its members to exempt military personnel traveling on official orders from all excess-baggage fees. "This should not be a very difficult decision to make," Davis pointedly added.

Actually, it may be. ATA President and CEO James May says the association cannot legally even suggest what airlines do with their individual fares and fees, but adds, "...we will bring this matter to their attention for their independent consideration."

The Times found policies vary among carriers. Delta and Northwest will take two bags up to 70 pounds in the cargo hold at no charge. Even fee-happy US Airways -- which appears to be a half-step away from charging for pressurized cabin air -- allows military personnel with ID free luggage up to 100 pounds.

Army spokesman Paul Boyce told the paper soldiers receiving travel orders should make sure excess baggage is authorized, then submit a receipt for reimbursement.

"We appreciate the VFW's help in assisting soldiers," Boyce said. "It would certainly make it easier for soldiers, but there are other ways to help them recoup their money for Army travel."

FMI: www.aa.com, www.vfw.org

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